Hi everybody, We are having exactly the mentioned error, and the retries do not solve it either. It seems like a problem or perhaps a drop in the Google Ads service. I hope you can help us and solve it as soon as possible.
Regards On Friday, 29 July 2022 at 08:24:14 UTC+2 wes...@channable.com wrote: > Hi Carmela, > > We are experiencing the same thing on our end. We can create the batch > jobs, but when we try and ListBatchJobResults, we get an INTERNAL_ERROR. > This has been happening for around 12 hours and retrying isn't helping. > > On Friday, July 29, 2022 at 7:40:16 AM UTC+2 adsapi wrote: > >> Hi, >> >> This is Carmela from the Google Ads API team. Thank you for reaching out >> to us. >> >> Moving forward to your concern, it appears that you've encountered an >> INTERNAL_ERROR. This error occurs when something unexpected happened while >> processing the request and the API isn't functioning correctly due to a >> bug. However, this is transient in nature and the API request will work >> again when retying it after 30 seconds or some time. That said, please >> retry your request again to see if this error will still occur. >> >> However, since you mentioned that the error occurred 100%, then you >> may provide the complete request >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> >> and response >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> >> logs >> with request ID >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> >> and request header >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers> >> generated >> on your end for further troubleshooting. You can provide it via *Reply >> privately to author* option. If this option is not available, then send >> it instead on this email address googleadsa...@google.com >> <https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&to=googleadsapi-supp...@google.com> >> . >> >> Regards, >> [image: Google Logo] >> Carmela >> Google Ads API Team >> >> >> ref:_00D1U1174p._5004Q2d2moh:ref >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/4fcf77ea-766e-46e1-8f84-de139a6e46f3n%40googlegroups.com.
