Hi Pete,

This was a known issue, and a fix for it was pushed out late
yesterday.  Please let us know if you run into this error again.

Best,
- Eric Koleda, AdWords API Team

On May 13, 7:47 am, pete <peteseri...@gmail.com> wrote:
> I'm gettting this error when calling v13 report service
> getGzipReportDownloadUrl.
>
> SOAP Response looks like
>
>       <ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/
> v13">
>        <ns1:code>0</ns1:code>
>
>        <ns1:message>An internal error has occurred.  Please retry your
> request.</ns1:message>
>
>     </ns1:fault>
>
> If useful, one of the requestId's is 638bf6413e7c2db200a61b122c89b950.
>
> Only affects 2 accounts, I can't see any realtionship between them
> though.
>
> Retrying causes the same exception to be thrown.
>
> The report is an AdGroup Structure report of 50 odd rows.
> I can also create Listing and Creative Structure reports but get the
> same error when calling either getGzipReportDownloadUrl /
> getReportDownloadUrl.
> I checked the Reports page on AdWords for this account and the reports
> created via the API do exist and can be downloaded via the links on
> the page.
> But not via the API...
>
> Can someone from the API team take a look and let me know what's going
> wrong here?
>
> FYI - We make identical calls for a range of client accounts (at a
> rate 2 per min) and apart from these 2 accounts, they all work fine.
>
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