Hi,

The returned error is exemptable, as indicated by <isExemptable>true</
isExemptable>. When this is the case you can rerun the operation with
an ExemptionRequest:

  
http://code.google.com/apis/adwords/v2009/docs/reference/AdGroupAdService.AdGroupAdOperation.html#exemptionRequests.

Best,
- Eric Koleda, AdWords API Team

On Nov 2, 1:30 am, Aihua <zhang...@gmail.com> wrote:
> Hi,
> When add an text Ad, our app wraps the real destination url as part of
> our redirector url. The redirector url contains a tracing parameter
> which specifies network as 'google'. It works fine on the production
> env. But when develop on the sandbox env for v2009, we got the policy
> violation complaining about the trademark 'google'. Is there anyway to
> get around this exception on sandbox env?
>
> <soap:Fault>
>    <faultcode>soap:Server</faultcode>
>    <faultstring>[PolicyViolationError.POLICY_ERROR @ operations
> [0].adGroupAd.ad.url]</faultstring>
>    <detail>
>     <ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/
> cm/v200909">
>      <message>[PolicyViolationError.POLICY_ERROR @ operations
> [0].adGroupAd.ad.url]</message>
>      <ApplicationException.Type>ApiException</
> ApplicationException.Type>
>      <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
> xsi:type="PolicyViolationError">
>       <fieldPath>operations[0].adGroupAd.ad.url</fieldPath>
>       <trigger/>
>       <ApiError.Type>PolicyViolationError</ApiError.Type>
>       <key>
>        <policyName>trademark</policyName>
>        <violatingText>google</violatingText>
>       </key>
>       <externalPolicyName>trademark</externalPolicyName>
>       <externalPolicyUrl>http://www.google.com/base#</
> externalPolicyUrl>
>       <externalPolicyDescription>google</externalPolicyDescription>
>       <isExemptable>true</isExemptable>
>       <violatingParts>
>        <index>193</index>
>        <length>6</length>
>       </violatingParts>
>      </errors>
>     </ApiExceptionFault>
>    </detail>
>   </soap:Fault>

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