Hi,

What is the error message you are receiving?  If you are using a new
Google account to access the sandbox you may need to initialize it
first: 
http://code.google.com/apis/adwords/articles/adwords_api_sandbox_best_practices.html#initsandbox

Best,
- Eric Koleda, AdWords API Team

On Nov 12, 3:43 pm, OneTime <onetime.mas...@gmail.com> wrote:
> We are trying to do testing against the Sandbox after our master
> account changed.  We are able to access production.  But the sandbox
> is rejecting the new credentials.  I'm guessing it still has the old
> client accounts still in there.  Any suggestions on how to reset our
> sandbox account?

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