Hello Kemal,

 I've opened a bug with the Reports engineering team to investigate
why videoPlaybacks (and avgPercentPlayed) are coming back as 0 for
those creatives. Apologies for the inconvenience in the meantime.

Cheers,
-Jeff Posnick, AdWords API Team


On Aug 5, 5:22 am, Kemal <dis...@gmail.com> wrote:
> Thanks for the info. From what I understand, video ads are all
> gadgetTemplates from now on. Actually I confirmed with a local Google
> employee that, you can't add video ads without the use of the Display
> ad builder. Currently it is the only way.
>
> I checked an old campaign (generated a report) from 2008, and looks
> like the old video ads are still of the type "video". Current
> campaigns with old video ads are also OK. This is good news.
>
> So, apparently the only problem is the videoPlaybacks column always
> being 0. I ran a little query for "playbacks=0 and
> otherPlaybackColumns>0" on my system, and noticed that it started
> towards the end of last year, on a bunch of ads with the type "video".
> This date could be wrong because there are only a few matches before
> two weeks ago, on July 21st, some "gadgetTemplate" ads. These dates
> are the last updated dates on my side, and reflects to the last
> updated dates of daily report rows. We don't always do video ads, so
> the bug should have emerged before July 21st. Hope this helps.
>
> All the best,
> Kemal
>
> On Aug 4, 10:34 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
> wrote:
>
>
>
> > Hello Kemal,
>
> >  That job id was gone by the time I looked, but I think I found an
> > equivalent report in your MCC account that illustrates the behavior.
>
> >  I took a look at the ads in one of the ad groups in question, and I
> > think the characterization of the creativeType is correct--they're
> > click-to-play video ads created via the Display ad builder, which
> > results in our internal creativeType of gadgetTemplate. If you take a
> > look at the ads in the AdWords web interface you'll see that they're
> > labeled as "display ads" rather than video ads. This terminology is
> > obviously confusing, and end-users shouldn't be expected to understand
> > the distinction, but I just wanted to point out why you're seeing what
> > you are.
>
> >  I personally don't have any info about whether ads that were
> > previously considered video ads were in some way converted into
> > display ads in our backend. I'll look into it a bit more. Can you
> > confirm that these exact same ads used to come back in reports with a
> > creativeType of "video" and that nothing was done in the advertiser's
> > account to change them? On which date did this first start happening?
>
> >  I'll also look into the ramifications of the creativeType change on
> > video playback reporting, as I do see examples in your report of
> > videoPlaybacks being 0 but the individual playback percentages being
> > non-zero.
>
> > Cheers,
> > -Jeff Posnick, AdWords API Team
>
> > On Aug 4, 6:09 am, Kemal <dis...@gmail.com> wrote:
>
> > > Hello,
>
> > > Seems like the videoPlaybacks column is back, but it is always "0",
> > > even though the videoPlaybacksThrough25Percent/50Percent/75Percent/
> > > 100Percent columns are greater than 0. creativeType is still
> > > "gadgetTemplate" by the way, shouldn't it be "video"?
>
> > > One of the job ids is 1046482951. Our reports are auto-generated on
> > > the MCC level, more than a few times a day. So if the report expires
> > > (and is not accessible) before you have a chance to look at it, just
> > > let me know and I'll get back to you with a fresh jobId.
>
> > > Thanks!
>
> > > On Aug 4, 12:35 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > wrote:
>
> > > > Hello Kemal,
>
> > > >  I'm sorry that you're running into this issue. Could you try re-
> > > > running your report and pass along the report job id, assuming that
> > > > the report is still exhibiting that behavior?
>
> > > > Cheers,
> > > > -Jeff Posnick, AdWords API Team
>
> > > > On Jul 29, 6:03 am, Kemal <dis...@gmail.com> wrote:
>
> > > > > Still waiting for an answer on this.
>
> > > > > On Jul 27, 6:51 pm, Kemal <dis...@gmail.com> wrote:
>
> > > > > > Hello,
>
> > > > > > In the reports api, the videos in the creative reports are now the
> > > > > > creativeType "gadgetTemplate" instead of "video". Confirmed this on
> > > > > > two separate accounts.
>
> > > > > > The videoPlaybacks field is always 0, although the fields
> > > > > > videoPlaybacksThrough25Percent, videoPlaybacksThrough50Percent,
> > > > > > videoPlaybacksThrough75Percent and videoPlaybacksThrough100Percent 
> > > > > > are
> > > > > > greater than 0.
>
> > > > > > Here's a snippet I got from the Reports API's Creative Report 
> > > > > > (trimmed
> > > > > > some of the fields)
> > > > > > <row date="2009-07-27" keywordid="3000000" creativeid="3518734911"
> > > > > > creativeType="gadgetTemplate" creativeStatus="Enabled"
> > > > > > agStatus="Enabled" hostingKey="" campStatus="Active"
> > > > > > videoPlaybacks="0" avgPercentPlayed="0.0"
> > > > > > videoPlaybacksThrough25Percent="4153"
> > > > > > videoPlaybacksThrough50Percent="3037"
> > > > > > videoPlaybacksThrough75Percent="2502"
> > > > > > videoPlaybacksThrough100Percent="2233"></row>
>
> > > > > > When I generate an Ad Performance report thru the Adwords 
> > > > > > Interface, I
> > > > > > get this:
> > > > > > <row date="2009-07-27" creativeid="3518734911"
> > > > > > creativeType="gadgetTemplate" creativeStatus="Enabled"
> > > > > > agStatus="Enabled" campStatus="Active"
> > > > > > videoPlaybacksThrough25Percent="4578"
> > > > > > videoPlaybacksThrough50Percent="3348"
> > > > > > videoPlaybacksThrough75Percent="2742"
> > > > > > videoPlaybacksThrough100Percent="2439" templateMouseovers="18566"
> > > > > > templateInteractions="7298"></row>
>
> > > > > > videoPlaybacks field is gone, instead there are templateInteractions
> > > > > > and templateMouseovers fields.
>
> > > > > > Seems like something is broken and/or out of sync in the API. What 
> > > > > > to
> > > > > > do? Should I post this to the issue tracker?
>
> > > > > > Thanks.
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