Hello Pete,

 I'm not able to find a report with that id currently active in the
Report Center.

 I'll ping you off-thread to get some more details that might help
track this down.

Cheers,
-Jeff Posnick, AdWords API Team


On Dec 4, 10:15 am, "Pete Lavetsky (AdWords API Guru)"
<[EMAIL PROTECTED]> wrote:
> Jeff,
>
> Here is a job that just happened that was empty when we downloaded it,
> but *not* empty in the MCC Report Center: 539587199
>
> I don't have the URL that was given to us by the report service, but
> if that information is imperative, I can add in logging.
>
> Pete
>
> On Dec 3, 5:02 pm, AdWords API Advisor <[EMAIL PROTECTED]>
> wrote:
>
> > I'd definitely like to get to the bottom of the situation, so again,
> > if anyone is seeing this behavior, the most useful thing you could
> > check on is whether the report is also empty in the Report Center of
> > the AdWords web interface. That information, along with the reportId
> > and ideally some sort of way of identifying your getReportDownloadUrl
> > () request (either a log or the returned URL or the requestId SOAP
> > response header) would be great.
>
> > Cheers,
> > -Jeff Posnick, AdWords API Team
>
> > On Dec 3, 4:17 pm, "Pete Lavetsky (AdWords API Guru)"
>
> > <[EMAIL PROTECTED]> wrote:
> > > Might be an issue if you're waiting too long to download the report.
>
> > >http://code.google.com/apis/adwords/docs/developer/ReportService.html
>
> > > "When your report job is complete, use getReportDownloadUrl to
> > > retrieve the URL where your report is stored. The returned URL is
> > > valid for five minutes. If the URL expires, just call
> > > getReportDownloadUrl again. Keep this URL private, since anyone can
> > > use it to access your report."
>
> > > I've seen both 404s for the URLs and also empty data reports but I had
> > > always assumed we waited too long to download the report.  I'd be
> > > interested to see if the empty report can be more definitely nailed
> > > down to a different cause.
>
> > > Pete
>
> > > On Dec 3, 3:57 pm, pedro <[EMAIL PROTECTED]> wrote:
>
> > > > Jeff
>
> > > > I have been experiencing this too.  I thought initially it was my
> > > > server running out of space but now that someone else is getting this
> > > > behaviour I am more suspicious.  I will investigate my situation more
> > > > and report back.
>
> > > > Peter Doyle
>
> > > > On Dec 2, 4:31 pm, AdWords API Advisor <[EMAIL PROTECTED]>
> > > > wrote:
>
> > > > > Hello Daniel,
>
> > > > >  In addition to being exposed via the AdWords API, all the reports you
> > > > > schedule should also be available via thehttp://adwords.google.com/
> > > > > web interface, in the Report Center of the account in question (this
> > > > > may be the Report Center of the MCC account or of the actual AdWords
> > > > > account, depending on how to scheduled it).
>
> > > > >  Assuming you haven't scheduled 15 other reports since then and bumped
> > > > > the report you mention out of the queue in the Report Center, what
> > > > > happens when you take a look at the report via the web interface? Do
> > > > > you see a properly populated report, or is it empty there as well?
>
> > > > > Cheers,
> > > > > -Jeff Posnick, AdWords API Team
>
> > > > > On Dec 1, 11:51 pm, dkasak <[EMAIL PROTECTED]> wrote:
>
> > > > > > Hi all.
>
> > > > > > I posted this question ... somewhere else ... but I can't find where
> > > > > > now, so maybe I posted it in the wrong place? Anyway ...
>
> > > > > > I've been asked to look at an issue where some reports that we
> > > > > > download contain no information. The compressed file itself is valid
> > > > > > ( ie not corrupted ), but when we unpack it, the report file inside 
> > > > > > is
> > > > > > 0 bytes. ( Example report ID: 582000854 )
>
> > > > > > Does anyone know why we're ( intermittently ) getting these 0-byte
> > > > > > reports?
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