Hello, After some investigation, it was determined that there are some scenarios in which the keyword variations service will effectively returns nothing. (I can't get into all the situations in which this might occur, but there are some scenarios in which "adult" keywords could trigger it, though it's also possible for other types of keywords.) The AdWords API erroneously thinks that it failed to talk to the keyword variation backend service when this occurs; hence the "There was an error contacting the keyword variation server." SOAP fault.
The behavior of the keyword variations service is not going to change, but there are plans to make the the AdWords API deal with this scenario in a more graceful manner and either return a more accurate SOAP fault or just return a normal response with an empty array of variations. In the meantime, you should interpret the existing SOAP fault as such. Cheers, -Jeff Posnick, AdWords API Team On Nov 21, 12:05 pm, Max <[EMAIL PROTECTED]> wrote: > Really... I had not seen. > > thank you, > Max > > On Nov 21, 2:32 pm, AdWords API Advisor <[EMAIL PROTECTED]> > wrote: > > > Hello Max, > > > Please see an earlier thread about that: > > > http://groups.google.com/group/adwords-api/browse_thread/thread/0cf23... > > > Cheers, > > -Jeff Posnick, AdWords API Team > > > On Nov 21, 6:53 am, Max <[EMAIL PROTECTED]> wrote: > > > > Hi Jeff, > > > > Yes, by the way, I continued doing some tests and apparently realized > > > that the API is not respecting the parameter type(match) of the word, > > > and sometimes the numbers do not correspond with volume numbers for > > > the web interface. The same thing happens to you? > > > > Thanks for your time, > > > Max > > > > On Nov 19, 6:44 pm, AdWords API Advisor <[EMAIL PROTECTED]> > > > wrote: > > > > > Hello Max, > > > > > The previously-filed bug report was for keywords that were definitely > > > > not "adult" in nature. The keywords that triggered the problem in that > > > > case now function properly, so this might be a transitory issue with > > > > the keyword suggestion service backend--but that's just speculation on > > > > my part. > > > > > I'll let you know what information I can get from the engineering > > > > team. > > > > > Cheers, > > > > -Jeff Posnick, AdWords API Team > > > > > On Nov 19, 3:10 pm, Max <[EMAIL PROTECTED]> wrote: > > > > > > Exactly, I have tested the keyword "pornographic movie" in the web > > > > > interface, with the "Includeadultcontent in my keyword results" > > > > > option unchecked. The keyword variations showed up normally. Probably > > > > > these keyword variations are not classified asadultcontent. > > > > > I also have noticed that other keyword variations that areadult > > > > > keywords are not classified asadultcontent. > > > > > That's why I still think that the error was related toadultkeywords. > > > > > Also, I only had this problem withadultkeywords. Are there any cases > > > > > that are not envolved withadultcontent? > > > > > > Tks, > > > > > Max > > > > > > On Nov 19, 5:00 pm, AdWords API Advisor <[EMAIL PROTECTED]> > > > > > wrote: > > > > > > > Just a quick update: this may not in fact be triggered by alladult > > > > > > content (for instance, "pornographic movie" will return variations > > > > > > as > > > > > > expected). > > > > > > > I came across bug already on record related to a very similar error > > > > > > with getKeywordVariations() and specific keywords, so this looks > > > > > > like > > > > > > it might be another example of that. I'll update the thread when I > > > > > > get > > > > > > some word from the engineering team as to possible causes. > > > > > > > Cheers, > > > > > > -Jeff Posnick, AdWords API Team > > > > > > > On Nov 19, 1:32 pm, AdWords API Advisor <[EMAIL PROTECTED]> > > > > > > wrote: > > > > > > > > Hello Max, > > > > > > > > Yes, it looks like passing in "adult" keywords to the > > > > > > > getKewordVariations() methods does lead to this exception. I'll > > > > > > > find > > > > > > > out from the engineering team whether this is intentional (in > > > > > > > which > > > > > > > case we'll update the documentation accordingly). > > > > > > > > Cheers, > > > > > > > -Jeff Posnick, AdWords API Team > > > > > > > > On Nov 18, 4:07 pm, Max <[EMAIL PROTECTED]> wrote: > > > > > > > > > Hi folks, > > > > > > > > > Recently, the KeywordTool was updated in both places, web > > > > > > > > interface > > > > > > > > and API. I noticed that the web interface now has > > > > > > > > theadultcontent > > > > > > > > filter and in the API there are two new fields: average search > > > > > > > > volume > > > > > > > > in recent months and last month. All the improvments are great ! > > > > > > > > > But I think it is strange that when trying to submit a word > > > > > > > > that is > > > > > > > > related toadultcontent, the API returns the following error > > > > > > > > message: > > > > > > > > > Request: > > > > > > > > > POST /api/adwords/v13/KeywordToolService HTTP/1.0 > > > > > > > > Host: adwords.google.com > > > > > > > > User-Agent: NuSOAP/0.7.3 (1.114) > > > > > > > > Content-Type: text/xml; charset=UTF-8 > > > > > > > > SOAPAction: "" > > > > > > > > Content-Length: 1059 > > > > > > > > > <?xml version="1.0" encoding="UTF-8"?> > > > > > > > > <SOAP-ENV:Envelope > > > > > > > > xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/ > > > > > > > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > > > > > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > > > > > > > > xmlns:SOAP- > > > > > > > > ENC="http://schemas.xmlsoap.org/soap/encoding/"; > > > > > > > > xmlns:ns7020="http:// > > > > > > > > tempuri.org"> > > > > > > > > <SOAP-ENV:Header> > > > > > > > > <email>INSERT_LOGIN_EMAIL_HERE</email> > > > > > > > > <password>INSERT_PASSWORD_HERE</password> > > > > > > > > > > > > > > > > <clientEmail>INSERT_CLIENT_LOGIN_EMAIL_HERE</clientEmail> > > > > > > > > <useragent>INSERT_COMPANY_NAME</useragent> > > > > > > > > > > > > > > > > <developerToken>INSERT_DEVELOPER_TOKEN_HERE</developerToken> > > > > > > > > > > > > > > > > <applicationToken>INSERT_APPLICATION_TOKEN_HERE</applicationToken> > > > > > > > > </SOAP-ENV:Header> > > > > > > > > <SOAP-ENV:Body> > > > > > > > > <getKeywordVariations> > > > > > > > > <seedKeywords> > > > > > > > > <negative>false</negative> > > > > > > > > <text>porn movie</text> > > > > > > > > <type>Exact</type> > > > > > > > > </seedKeywords> > > > > > > > > <useSynonyms>true</useSynonyms> > > > > > > > > <languages>es</languages> > > > > > > > > <countries>US</countries> > > > > > > > > </getKeywordVariations> > > > > > > > > </SOAP-ENV:Body> > > > > > > > > </SOAP-ENV:Envelope> > > > > > > > > > Response: > > > > > > > > > HTTP/1.1 500 Internal Server Error > > > > > > > > Content-Type: text/xml; charset=utf-8 > > > > > > > > Transfer-Encoding: chunked > > > > > > > > Date: Tue, 18 Nov 2008 20:29:49 GMT > > > > > > > > X-Content-Type-Options: nosniff > > > > > > > > Expires: Tue, 18 Nov 2008 20:29:49 GMT > > > > > > > > Cache-Control: private, max-age=0 > > > > > > > > Server: GFE/1.3 > > > > > > > > Connection: Close > > > > > > > > > <soapenv:Envelope > > > > > > > > xmlns:soapenv="http://schemas.xmlsoap.org/soap/ > > > > > > > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > > > > > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > > > > > > > > <soapenv:Header> > > > > > > > > <responseTime > > > > > > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/ > > > > > > > > next" soapenv:mustUnderstand="0" > > > > > > > > xmlns="https://adwords.google.com/api/ > > > > > > > > adwords/v13">622</responseTime> > > > > > > > > <operations > > > > > > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/ > > > > > > > > next" soapenv:mustUnderstand="0" > > > > > > > > xmlns="https://adwords.google.com/api/ > > > > > > > > adwords/v13">0</operations> > > > > > > > > <units > > > > > > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"; > > > > > > > > soapenv:mustUnderstand="0" > > > > > > > > xmlns="https://adwords.google.com/api/ > > > > > > > > adwords/v13">0</units> > > > > > > > > <requestId > > > > > > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/ > > > > > > > > next" soapenv:mustUnderstand="0" > > > > > > > > xmlns="https://adwords.google.com/api/ > > > > > > > > adwords/v13">76358a9f559291b6ac4286bb7b9b5aca</requestId> > > > > > > > > </soapenv:Header> > > > > > > > > <soapenv:Body> > > > > > > > > <soapenv:Fault> > > > > > > > > > > > > > > > > <faultcode>soapenv:Server.generalException</faultcode> > > > > > > > > <faultstring>There was an error > > > > > > > > contacting the keyword variation > > > > > > > > server.</faultstring> > > > > > > > > <detail> > > > > > > > > <ns1:fault > > > > > > > > xmlns:ns1="https://adwords.google.com/api/adwords/v13";> > > > > > > > > <ns1:code>95</ns1:code> > > > > > > > > <ns1:message>There was an error > > > > > > > > contacting the keyword variation > > > > > > > > server.</ns1:message> > > > > > > > > </ns1:fault> > > > > > > > > </detail> > > > > > > > > </soapenv:Fault> > > > > > > > > </soapenv:Body> > > > > > > > > </soapenv:Envelope> > > > > > > > > > Anybody else had the same problem ? > > > > > > > > > tks, > > > > > > > > Max --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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