Hello,

 I'm sorry, but I'm not having any luck even trying to add an email
address with a colon in it as a login in the AdWords web interface.
(I'm not exactly sure how your client was able to add such an
address.) I'm assuming that this just isn't supported, but if you
could give me the value of the requestId SOAP response header from the
response you get when trying to log in, I can pass that along to the
engineering team to confirm.

 I'm skeptical about this working, though, so I'd also recommend
reaching out to your client and seeing if they can associate an
additional email address as a login for that account.

 Another suggestion, though this might require some reworking of your
code, is that if you're logging in with your MCC and passing this
address in as the clientEmail header, you might want to try using the
clientCustomerId header instead:

  
http://code.google.com/apis/adwords/docs/developer/index.html#adwords_api_intro_request

But if you're not accessing this from your MCC but rather using their
email and password directly, that's not an option.

Cheers,
-Jeff Posnick, AdWords API Team


On Oct 28, 5:12 am, "[EMAIL PROTECTED]"
<[EMAIL PROTECTED]> wrote:
> Yes, it sounds crazy but we actually have emails containing a colon
> that we use to login to AdWords.
>
> Problem is the API always reject the request with error code 9. Do we
> need to do some form of escaping for email headers? We have never
> needed to escape colons in all our requests before, destinationUrls
> for example.
>
> Please advise, thank you.
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