Hi Neil, This looks like a defect. I recommend opening a PMR.
Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 03/15/2016 02:35:38 PM: > From: "Schofield, Neil (Storage & Middleware, Backup & Restore)" > <neil.schofi...@lloydsbanking.com> > To: ADSM-L@VM.MARIST.EDU > Date: 03/15/2016 02:36 PM > Subject: Self-contained application protection and ANS9499W messages > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > We're doing some testing of the self-contained application > protection features of TSM for VE 7.1 and have come across a > troubling problem that I would appreciate your thoughts on. > > The application protection features are disabled if the VMware Tools > on the guest are not 'current'. Fair enough if the Tools are years > out-of-date, but the TSM client software seems to use a strange way > to check. We have seen clients happily running application > protection only to have it switched off because a newer version of > the VMware tools have been made available to the client by an update > to the ESX host. At least I'm assuming that's what happens based on > the following message in the logs: > ANS9499W VMware tools on virtual machine 'XXXXXXXXXX' need to be > updated. IBM Tivoli Storage Manager application protection will not be used. > > Never mind that the guest continues to run the same version of the > tools which were previously working without issue - if there is an > even slightly newer version of the Tools available to the client > then application protection will be disabled until the guest is updated. > > Just think about that for a minute. You update your vSphere hosts to > the latest patch levels with a view to updating the guests at your > leisure and all of a sudden your guests no longer have application > protection. You're exposed. Am I alone in thinking that disabling > application protection in this scenario is a bug, or at the least a > very poor design choice? I'm guessing most shops will have a lag > between making the latest VMware Tools available and completing the > update on all their guests? > > Regards > Neil Schofield > Tivoli Storage Manager SME > Backup & Recovery | Storage & Middleware | Central Infrastructure > Services | Infrastructure & Service Delivery | Group IT > LLOYDS BANKING GROUP
