Hi Stefan, The API in this case is the VMware VDDK. The meaning of the API return code is given in the "API error message" field:
> Fehler beim Speichern des Snapshots: Das Stilllegen der virtuellen Maschine ist fehlgeschlagen. One step you can take is to see if you can manually make a snapshot of the VM guest. Make sure that when you create the snapshot, you choose the option "Quiesce guest file system (Needs VMware Tools installed)" Best regards, - Andy ____________________________________________________________________________ Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead | stor...@us.ibm.com IBM Tivoli Storage Manager links: Product support: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager Online documentation: http://www.ibm.com/support/knowledgecenter/SSGSG7/welcome Product Wiki: https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2015-03-13 04:32:31: > From: TSM <t...@profi-ag.de> > To: ADSM-L@VM.MARIST.EDU > Date: 2015-03-13 04:34 > Subject: tsmv4 + api 2086 > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > Hello, > > during backup of some vms, there is a problem with quiescing vms > > TSMVE newest 7.1 version, also the 7.1.1.3 client > > > tsm> backup vm bigbird > Full BACKUP VM of virtual machines 'bigbird'. > > > Backup VM command started. Total number of virtual machines to process: 1 > Accessing as node: kermit > Starting Full VM backup of VMware Virtual Machine 'bigbird' > mode: 'Incremental Forever - Incremental' > target node name: 'kermit' > data mover node name: 'elmo_DM' > application protection type: 'VMware' > application(s) protected: 'n/a' > > Creating snapshot for virtual machine 'bigbird' > ANS9365E VMware vStorage API error for virtual machine 'bigbird'. > TSM function name : CreateSnapshot_USCORETask > TSM file : vmvisdk.cpp (5259) > API return code : 2086 > API error message : Fehler beim Speichern des Snapshots: Das Stilllegen > der v > irtuellen Maschine ist fehlgeschlagen. > > > The windows system log of bigbird shows no entries and i cannot find the > api return code 2086 > vmware tools are installed in the vm > > > with best regards > stefan savoric >