Hi Del
Didn't find the directory C:\ProgramData/Vmware/vSphere Web Client/ Did a search for vsphere_client_virgo.log without success But what is strange a login to my other Data Mover (for another VCENTER) where the installation works . I see in this vSphere WEB Client the IBM Data Protection And there to I didn't find the folder C:\ProgramData/Vmware/vSphere Web Client/ Regards Robert -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Del Hoobler Sent: Friday, September 19, 2014 5:26 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Vsphere Web Client again Hi Robert, Since registered, we need to determine why the web client is not using the package. The check procedure is as follows: 1. If the web client is successful in retrieving the DPE zip file, the resulting location is: - Windows: C:\ProgramData/Vmware/vSphere Web Client/vc-packages/vsphere-client-serenity - Linux /var/lib/vmware/vsphere-client/vc-packages/vsphere-client-serenity 2. If the package is not installed, use the web client log file to troubleshoot: - Windows C:\ProgramData\VMware\vSphere Web Client\serviceability\vsphere_client_virgo.log - Linux /var/log/vmware/vsphere-client/logs/vsphere_client_virgo.log In the Virgo log, it is useful to look for references to the GUI hostname. If this doesn't reveal anything, let's get a PMR opened. Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU<mailto:ADSM-L@VM.MARIST.EDU>> wrote on 09/19/2014 01:51:59 AM: > From: Robert Ouzen <rou...@univ.haifa.ac.il<mailto:rou...@univ.haifa.ac.il>> > To: ADSM-L@VM.MARIST.EDU<mailto:ADSM-L@VM.MARIST.EDU> > Date: 09/19/2014 01:52 AM > Subject: Re: Vsphere Web Client again > Sent by: "ADSM: Dist Stor Manager" > <ADSM-L@VM.MARIST.EDU<mailto:ADSM-L@VM.MARIST.EDU>> > > Hi Del > > First thanks for this information .... > > I am talking about IBM Data Protection I got in the vSphere Web login > with two tabs "Getting Started" and "Connections". > > I only got it on one of my Vcenter in the other one I don't see it. > > About section 3 in your message. I tries to run the setup again , run > the modify option but still cannot rich the option to check the > "vSphere Web Client Plug in" > > Did I need to uninstall and re-install ? > > I read the paper in the link and I do some investigation under the > "VMware Managed Object Browser (MOB)" . > > The results: > > I login to the MOB and under content -- Extension Manager I see the > key com.ibm.tsm.tdpvmware.IBMDataProtection > > I look at client and see: "https://XXXXXX.haifa.edu:9081/ > TsmVMwareUI/plugin/IBMRecovery.zip" (XXXXX is my correct DataMover node) > > I check to the file IBMRecovery.zip is present under folder : > > c:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile\apps > \tsmVmGUI.war\plugin\IBM > > I check to the file: config.xml seems OK > > But still No IBM Data Protection tag in my vSphere Web client > > Regards Robert