Hi Steve, Had the same issue here (with both the FTP site package and the Passport Advantage one). To investigate, we did a clean install of 7.1.1 on another machine. We saw a .lic file being created in a completely different location. The admin of the production server copied the .lic file to the "new" location and it worked. It also seems to work with the .lic file in the baclient dir, we are still looking at it. PMR was also opened.
Met vriendelijke groet / With kind regards, Paul van Dongen System Expert -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Stackwick, Stephen Sent: zaterdag 13 september 2014 00:30 To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] ANS0400E License file could not be opened - TSM4VE Tried to upgrade to the 7.1.1 VE from the FTP site. Figured I didn't need a license because I already have one from the V7.1.0 install. Now, when I try to run an incremental: ANS2888E Backup VM Full VM Incremental is unable to run. A valid TSM for Virtual Environments license file (tdp4vmw.lic) cannot be locate d. ANS1228E Sending of object 'QlikView' failed. ANS0400E License file could not be opened. Believe me, that file is there, in the same location as on my non-upgraded data mover. Steve STEPHEN STACKWICK | Senior Consultant | 301.518.6352 (m) | stephen.stackw...@icfi.com<mailto:sstackw...@icfi.com> | icfi.com<http://www.icfi.com/> ICF INTERNATIONAL | 7125 Thomas Edison Dr, Suite 100, Columbia, Md 21046 | 443-573-0524, 443-718-4900 (o)