Hello, We are using Flashcopy Manager to backup all our Exchange DAG databases on one Server. Now this server had a critical harddisk failure and I had to restore it. After some problems with connecting to the rest of the DAG (system32\inetsrv\config... is not backed up by default) I can't do any backups because of an unknown system error.
Also in the gui in the recover tab, I don't see any backed up databases, but in the mailbox restore browser I still can see all mailboxes and to which database they belong. Restore fails with "ACN0576I There were no items found." I suppose flashcopy manager doesn't know what it already backed up. Can anybody help me with this? Thanks Backup Log 08/04/2014 19:06:01 ========================================================================= 08/04/2014 19:06:01 Request : QUERY EXCHANGE 08/04/2014 19:06:01 Exchange Server Override : SERVER05 08/04/2014 19:06:01 ------------------------------------------------------------------------- 08/04/2014 19:08:42 ACN5917I The mailbox history has been successfully updated on the TSM Server. 08/04/2014 19:09:17 ========================================================================= 08/04/2014 19:09:17 Request : QUERY EXCHANGE 08/04/2014 19:09:17 Exchange Server : (default) 08/04/2014 19:09:17 ------------------------------------------------------------------------- 08/04/2014 19:09:24 ============================================================ 08/04/2014 19:09:24 Request : VSS BACKUP 08/04/2014 19:09:24 Component List : 'DB01' 08/04/2014 19:09:24 Backup Type : copy 08/04/2014 19:09:24 Backup Destination : Local 08/04/2014 19:09:24 Local DSMAGENT Node : SERVER05_FCM 08/04/2014 19:09:24 Offload to Remote DSMAGENT Node : 08/04/2014 19:09:24 Mount Wait : Yes 08/04/2014 19:09:24 ------------------------------------------------------------ 08/04/2014 19:09:24 The Exchange Integrity Check has been skipped by the user. 08/04/2014 19:09:28 Server : FLASHCOPYMANAGER 08/04/2014 19:09:28 ------------------------------------------------------------ 08/04/2014 19:19:57 Snapshot operation completed with return code = -1. 08/04/2014 19:20:04 ANS1235E (RC-1) An unknown system error has occurred from which TSM cannot recover. 08/04/2014 19:20:04 ACN5060E A Tivoli Storage Manager API error has occurred. restore log 08/04/2014 19:29:02 ========================================================================= 08/04/2014 19:29:02 Request : RESTORE MAILBOX BEGIN 08/04/2014 19:29:02 Mailbox List : user.name 08/04/2014 19:29:02 Mailbox Restore Destination : PST,C:\Users\admin\Desktop\user_name.pst 08/04/2014 19:29:02 Mailbox Restore Time : 08/04/2014 23:59:59 08/04/2014 19:29:02 Mailbox Restore Filters : 08/04/2014 19:29:02 Exchange Server : (Local Machine) 08/04/2014 19:29:02 From Exchange Server : (Local Machine) 08/04/2014 19:29:02 Temp DB Restore Path : D:\EX-DBs\EXDB_RESTORE 08/04/2014 19:29:02 Temp Log Restore Path : D:\EX-DBs\EXDB_RESTORE\LOGS 08/04/2014 19:29:02 ------------------------------------------------------------------------- 08/04/2014 19:29:19 ========================================================================= 08/04/2014 19:29:19 Request : QUERY TSM ... 08/04/2014 19:29:19 Component List : * 08/04/2014 19:29:19 Query Type : ALL 08/04/2014 19:29:19 Database Name : 08/04/2014 19:29:19 Inactive Files? : True 08/04/2014 19:29:19 ------------------------------------------------------------------------- 08/04/2014 19:29:24 ACN5924E No usable backups found. 08/04/2014 19:29:25 ========================================================================= 08/04/2014 19:29:25 Request : Restore Mailbox Results 08/04/2014 19:29:25 ------------------------------------------------------------------------- 08/04/2014 19:29:25 Total mailboxes requested for restore : 1 08/04/2014 19:29:25 Total mailboxes restored : 0 08/04/2014 19:29:25 ------------------------------------------------------------------------- 08/04/2014 19:29:55 ACN0576I There were no items found.