Hi Jeannie, A couple of thoughts:
1. Are there any entries in the TSM dsmsched.log or dsmerror.log files indicating that the file was skipped, probably because it was in use? If yes, then consider using the SNAPSHOTPROVIDERFS option to use VSS (preferred) or LVSA (if XP) to leverage TSM's Open File Support (OFS) capability. 2. Going out on a limb here, but if there is no error present and TSM is not detecting it as changed, then this could occur if the application keeps the file open and never flushes changes to disk (until the application is closed, the system is rebooted, or some other event triggers the flush). In this case, you could bind the file to a management class that has a backup copy group MODE setting of ABSOLUTE, which means to back it up regardless of whether TSM considers it changed. - Andy ____________________________________________________________________________ Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead | stor...@us.ibm.com IBM Tivoli Storage Manager links: Product support: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager Online documentation: https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli +Documentation+Central/page/Tivoli+Storage+Manager Product Wiki: https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli +Storage+Manager/page/Home "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2013-12-17 15:22:36: > From: Jeanne Bruno <jbr...@cenhud.com> > To: ADSM-L@vm.marist.edu, > Date: 2013-12-17 15:25 > Subject: anyone familiar with Microsoft OneNote Package software > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > Hi all. I received a request last week from one of our users to > restore a OneNote package file. And he wanted the last version copy > of what we had. > I brought up the TSM client (active and inactive files) and saw > that there was only one copy of the file and it was dated 11/25/13. > User stated he modifys this package file every day. I restored what > I had in TSM, but it didn't contain what he needed. > > Microsoft OneNote (formerly called Microsoft Office OneNote) is a > computer program<http://en.wikipedia.org/wiki/Computer_program> for > free-form information gathering and multi-user collaboration. It > gathers users' notes (handwritten or typed), drawings, screen > clippings and audio commentaries. Notes can be shared with other > OneNote users over the Internet or a network. OneNote saves > information in a proprietary<http://en.wikipedia.org/wiki/Proprietary_format > > file format with the extension .one. > > I was wondering if anyone is familiar with a .one file and if there > is a setting in the OneNote software the user needs to change in > order for the 'date last modified' of the .one will change, so TSM > will back it up again?? > > I've been googleing OneNote but haven't found my answer yet. Thanks > in advance. > > > > ____________________ > Jeannie Bruno > Senior Systems Analyst > jbr...@cenhud.com<mailto:jbr...@cenhud.com> > Central Hudson Gas & Electric > (845) 486-5780 >
