Hi Faisal! The storage agent option file was lacking the idletimeout parameter which causes it to default to 15 minutes. Problem fixed! Thank you very much for your help! Kind regards, Eric van Loon AF/KLM Storage Engineering
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Faisal Khan Sent: maandag 1 juli 2013 17:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: IdleTimeOut Hi Eric, Please check the Commtimeout and Idletimeout parameters of Storage Agent Options file. Ideally, they should match with TSM server counterparts. For example: Let's assume following: Name of TSM Server: TSMSERVER Name of Storage Agent Server: STA Then, you can run following command to query the Storage Agent Options file TSMSERVER>STA:q opt You can update the parameters of Storage Agent Options file using setopt command as below: TSMSERVER>STA:setopt CommTimeout <value> STA:setopt Idletimeout <value> Alternatively, you can update the dsmsta.opt file in the TSM Storage Agent Client and restart the Storage Agent service. Kind Regards, Faisal Khan On Mon, Jul 1, 2013 at 5:50 PM, Loon, EJ van - SPLXM <eric-van.l...@klm.com>wrote: > Hi Andy! > The QVIPCOS8 is a LAN free Linux client. > Kind regards, > Eric van Loon > AF/KLM Storage Engineering > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf > Of Andrew Raibeck > Sent: vrijdag 28 juni 2013 17:22 > To: ADSM-L@VM.MARIST.EDU > Subject: Re: IdleTimeOut > > Eric, what does the "Origin: QVIPCOS8" part of the message refer to? > > Best regards, > > - Andy > > ______________________________________________________________________ > __ > ____ > > Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead | > stor...@us.ibm.com > > IBM Tivoli Storage Manager links: > Product support: > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivol > i_ > Storage_Manager > > Online documentation: > https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Ti > vo > li > Documentation Central/page/Tivoli Storage Manager Product Wiki: > https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Ti > vo > li > +Storage+Manager/page/Home > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2013-06-28 > 11:11:20: > > > From: "Loon, EJ van - SPLXM" <eric-van.l...@klm.com> > > To: ADSM-L@vm.marist.edu, > > Date: 2013-06-28 11:12 > > Subject: Re: IdleTimeOut > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > Hi Dwight! > > I thought of that too, but that's set to one hour: > > > > tsm: QVIP4>q opt resourcetimeout > > > > Server Option Option Setting > > ----------------- -------------------- > > Resource Timeout 60 > > > > Kind regards, > > Eric van Loon > > AF/KLM Storage Engineering > > > > -----Original Message----- > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > > Behalf Of Dwight Cook > > Sent: vrijdag 28 juni 2013 16:48 > > To: ADSM-L@VM.MARIST.EDU > > Subject: Re: IdleTimeOut > > > > Is it maybe getting killed because it is waiting on a resource and > > hitting your resourcetimeout? Like a tdp backup going straight to > > tape and no tape drives available? > > > > > > > > -----Original Message----- > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > > Behalf Of Loon, EJ van - SPLXM > > Sent: Friday, June 28, 2013 9:35 AM > > To: ADSM-L@VM.MARIST.EDU > > Subject: [ADSM-L] IdleTimeOut > > > > Hi TSM-ers! > > > > A client session gets cancelled after 15 minutes: > > > > > > > > 06/28/2013 13:46:35 ANR0482W (Session: 1638708, Origin: QVIPCOS8) > > Session 183 for node QVIP4 (Linux/x86_64) terminated - idle for more > > than 15 minutes. (SESSION: 1638708) > > > > > > > > However, IdleTimeOut is set to 9 hours: > > > > > > > > tsm: QVIP4>q opt IdleTimeOut > > > > > > > > Server Option Option Setting > > > > ----------------- -------------------- > > > > IdleTimeOut 540 > > > > > > > > Any idea what's causing the session to be canceled after 15 minutes? > > > > Thanks for any suggestion in advance! > > > > Kind regards, > > > > Eric van Loon > > > > AF/KLM Storage Engineering > > > > > > > > ******************************************************** > > For information, services and offers, please visit our web site: > > http://www.klm.com. This e-mail and any attachment may contain > > confidential and privileged material intended for the addressee only. > > If you are not the addressee, you are notified that no part of the > > e-mail or any attachment may be disclosed, copied or distributed, > > and that any other action related to this e-mail or attachment is > > strictly > > > prohibited, and may be unlawful. If you have received this e-mail by > > error, please notify the sender immediately by return e-mail, and > > delete this message. > > > > Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries > > and/or its employees shall not be liable for the incorrect or > > incomplete transmission of this e-mail or any attachments, nor > > responsible for any delay in receipt. > > Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal > > Dutch > > Airlines) is registered in Amstelveen, The Netherlands, with > > registered number 33014286 > > ******************************************************** > > ******************************************************** > > For information, services and offers, please visit our web site: > > http://www.klm.com. This e-mail and any attachment may contain > > confidential and privileged material intended for the addressee only. > > If you are not the addressee, you are notified that no part of the > > e-mail or any attachment may be disclosed, copied or distributed, > > and that any other action related to this e-mail or attachment is > > strictly > > > prohibited, and may be unlawful. If you have received this e-mail by > > error, please notify the sender immediately by return e-mail, and > > delete this message. > > > > Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/ > > or > > > its employees shall not be liable for the incorrect or incomplete > > transmission of this e-mail or any attachments, nor responsible for > > any delay in receipt. > > Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal > > Dutch Airlines) is registered in Amstelveen, The Netherlands, with > > registered number 33014286 > > ******************************************************** > > > > > ******************************************************** > For information, services and offers, please visit our web site: > http://www.klm.com. This e-mail and any attachment may contain > confidential and privileged material intended for the addressee only. > If you are not the addressee, you are notified that no part of the > e-mail or any attachment may be disclosed, copied or distributed, and > that any other action related to this e-mail or attachment is strictly > prohibited, and may be unlawful. If you have received this e-mail by > error, please notify the sender immediately by return e-mail, and delete this message. > > Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or > its employees shall not be liable for the incorrect or incomplete > transmission of this e-mail or any attachments, nor responsible for any delay in receipt. > Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal > Dutch > Airlines) is registered in Amstelveen, The Netherlands, with > registered number 33014286 > ******************************************************** > > ******************************************************** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286 ********************************************************
