I may have made a false assumption. Are you using the TSM Client Acceptor service, dsmcad? If not, then all I've said about ports (except the right one has to be open thru the firewall) is wrong. But if you are using cad, the Windows client manual says:
Webports The webports option enables the use of the Web client outside a firewall. The webports option enables the use of the Web client outside a firewall by specifying the TCP/IP port number used by the Tivoli Storage Manager client acceptor service and Web Client Agent service for communications with the Web client. Values for both the client acceptor service and the Web Client Agent service are required. If you do not specify this option, the default value, zero (0), is used for both ports. This causes TCP/IP to randomly assign a free port number for the client acceptor service and the Web Client Agent service. The port value TCP/IP assigns is in the range of 1024 through 5000. Supported Clients This option is valid for all clients. The Tivoli Storage Manager client API does not support this option. Options File Place this option in the client options file (dsm.opt).. You can set this option on the Web Client tab, WEB Ports fields of the Preferences editor. Syntax WEBPorts cadport agentport Parameters cadport Specifies the required Tivoli Storage Manager client acceptor service port number. The range of values is 1000 through 32767. If a value is not specified, the default, zero (0), causes TCP/IP to randomly assign a free port number. agentport Specifies the required Tivoli Storage Manager Web client agent service port number. The range of values is 1000 through 32767. If a value is not specified, the default, zero (0), causes TCP/IP to randomly assign a free port number. Examples Options file: webports 2123 2124 Command line: -webports=2123,2124 Chapter 12. Processing options 517 -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Tim Brown Sent: Wednesday, June 06, 2012 2:26 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] ANR8213W schedule fails client timeout Netstat is listening on port 1501, tcpport is 1500 in dsm.opt Telnet to server via 1501 works 1500 doesn't. We have always coded tcpport 1500 in client dsm.opt ? Other 2008 servers configured same work. Thanks, Tim -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Alex Paschal Sent: Wednesday, 06 June, 2012 12:56 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: ANR8213W schedule fails client timeout From the TSM server: telnet hla lla Example: telnet servera 1501 If it hangs and eventually times out, you have a firewall problem, as David mentions. If it says "Connection Refused" or similar, the CAD is not listening on that port. If it connects, your plumbing is fine. Some other things to check: Have you set tcpclientport? Does netstat show your port in LISTENING state? netstat -an | find /I "listen" Alex On 6/6/2012 7:19 AM, Ehresman,David E. wrote: > This is a classic symptom of a firewall blocking the cad port. It works the > first time because the cad initiated the session and then the tsm server > times out the next time it reaches out to the client because the firewall is > blocking. So you have to use webports to designate what port cad is going to > use and then open that port in the fire wall which can be a enterprise > firewall or a firewall running on the client. > > David Ehresman > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Tim > Brown > Sent: Wednesday, June 06, 2012 9:23 AM > To: ADSM-L@VM.MARIST.EDU > Subject: [ADSM-L] ANR8213W schedule fails client timeout > > A few clients are failing with ANR8213W Session open with > 10.1.4.130 timed out > > If we restart the tsm service on the client the next > scheduled backup runs ok but the > next one times out. I even coded the hla and lla and set > the client option > file with tcpclientaddress, still issues. Any suggestions. > Issue with 3-4 clients. > > Tim Brown > > > >
