Thanks, Ray. We have been able to restore the mailbox with another tool, IBM's SMBR, once we mount the mailbox database. So, it is definitely in the database. As for where the email account resides when it is backed up, I'm not sure what you mean (sorry, not a Windows person).
Steve Stephen J. Stackwick | Senior Consultant | 410.539.1135 | sstackw...@icfi.com | www.jasi.com ICF Jacob & Sundstrom | 401 E. Pratt St, Suite 2214, Baltimore, MD 21202 | 301.518.6352 (m) ________________________________________ From: ADSM: Dist Stor Manager [ads...@vm.marist.edu] on behalf of Storer, Raymond [stor...@nibco.com] Sent: Wednesday, September 08, 2010 11:28 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TDP for Exchange single mailbox restore failure Can you mount the database? If so, perhaps you could perform some queries on the database to confirm the mailbox is there. If it is there, see if you can convince Exchange to move/restore it to another database. I have not tried to restore an email account to a child domain. When backed up, does the email account reside in the parent or child domain? Ray -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Stackwick, Stephen Sent: Tuesday, September 07, 2010 12:22 PM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] TDP for Exchange single mailbox restore failure Like the post says, I'm trying to restore a single mailbox from an Exchange 2007 server. Everything up-to-date: client 6.2.1, TDP 6.1.2. I'm pretty sure I got all the pre-reqs down for a restore, but here's the thing: I can restore a mailbox in my AD OU, but not in a child domain. TDP restores the proper mailbox database just fine (I can use other tools to extract the correct mailbox), but then complains that it can't find the mailbox in the database. I've got a PMR open with Tivoli, but they seem to think it's a Microsoft problem. I admit, I'm no Windows admin, but this seems like it should work. Steve Stephen J. Stackwick | Senior Consultant | 410.539.1135 | sstackw...@icfi.com | www.jasi.com<http://www.jasi.com> ICF Jacob & Sundstrom | 401 E. Pratt St, Suite 2214, Baltimore, MD 21202 | 301.518.6352 (m) CONFIDENTIALITY NOTICE: This email and any attachments are for the exclusive and confidential use of the intended recipient. If you are not the intended recipient, please do not read, distribute or take action in reliance upon this message. If you have received this in error, please notify us immediately by return email and promptly delete this message and its attachments from your computer system. We do not waive attorney-client or work product privilege by the transmission of this message.