Sorry for the false alarm. Another admin was doing the installs and I did not initially question the work. TDPSQL error ACO5716W can also be caused by the dsm.opt file not being present in the TDPSQL directory. The text of the message indicates the API is not installed, but does not say it cannot find the dsm.opt file.
Andy Huebner -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Andrew Raibeck Sent: Thursday, March 18, 2010 4:43 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] API will not install You mention that the API does not install, but you don't say how you know this. What makes you think it isn't installed? If it was just that you didn't see the files, in 5.5 the API will install underneath C:\Program Files\Common Files. Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/i...@ibmus Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2010-03-18 11:53:46: > [image removed] > > API will not install > > Huebner,Andy,FORT WORTH,IT > > to: > > ADSM-L > > 2010-03-18 11:54 > > Sent by: > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > Please respond to "ADSM: Dist Stor Manager" > > We have a server that will not install the API when we install the > agent. This in turn causes the TDPSQL to not work. We have tried > uninstalling everything and then installed the agent using a custom > install to insure the API is selected, still no luck. The install > does to return any errors. > Has anyone seen this before? > > Windows 2003 x64 > Agent 5.5.2.1 x64 > TDPSQL 5.5.2.0 x64 > > Also tried with no success: > Installed 5.4.2.3, API installed, upgraded to 5.5.2.1 and the API is removed. > Reinstalled 5.5.2.1 > Repaired 5.5.2.1 > Installed 5.5.2.1 from different source > Selected for install both 32bit and 64bit API > Bad language > > > > Andy Huebner > > > This e-mail (including any attachments) is confidential and may be > legally privileged. If you are not an intended recipient or an > authorized representative of an intended recipient, you are > prohibited from using, copying or distributing the information in > this e-mail or its attachments. If you have received this e-mail in > error, please notify the sender immediately by return e-mail and > delete all copies of this message and any attachments. > > Thank you. This e-mail (including any attachments) is confidential and may be legally privileged. If you are not an intended recipient or an authorized representative of an intended recipient, you are prohibited from using, copying or distributing the information in this e-mail or its attachments. If you have received this e-mail in error, please notify the sender immediately by return e-mail and delete all copies of this message and any attachments. Thank you.
