Right on, Wanda! We also remind our clients that they can delete the unencrypted versions stored on the TSM server (using the "Utility -> Delete backupdata" function in the GUI client) and then run the backup; that way, they can rest assured that all their sensitive data on the TSM Server is encrypted. This usually leads to a larger discussion about just what is stored on the TSM server, and how, generally to mutual benefit.
On 11/7/09 9:32 AM, "Wanda Prather" <wanda.prat...@jasi.com> wrote: > Step3: run a very small backup > > Make sure your users run a very small SELECTIVE backup (or in the GUI > specify ALWAYS BACKUP). > > If they run an incremental backup, and the client finds nothing to back up > (because it has been backed up already), you will not get the prompt for the > encryption key. -- Robert (Bob) Talda EZ-Backup Team Cornell University 714 Rhodes Hall Ithaca, NY 14853 (607) 255-8280 ezbac...@cornell.edu