Hi, I would first check to make sure that there is no issue with VSS on that specific box. One way is to run a manual backup of the system state (or just use ntbackup) then check the Event Viewer for specific errors. Another thing you could do is to enable tracing on the client then check the file to see what's specifically causing all those errors you are getting.
The link below has an abstract somewhat similar to the issue you are having except that it is with W2K - might or might not be helpful http://www-01.ibm.com/support/docview.wss?uid=swg21224932 Patching and/or clean reboot might be all you need to do to resolve this issue... I hope. Good luck. BERTAUT TCHUISE TSM/NetApp Storage Administrator Legg Mason Technology Services *410-580-7032 btchu...@leggmason.com -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of martijnk Sent: Tuesday, September 15, 2009 6:49 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] Backup fails on win2k3 client Hi, Hope somebody can help me. We have the following problems with some clients 14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) from GetBackupStreamSize(): uc_CreateFile. Error desription: The parameter is incorrect. 14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) from fioScanDirEntry(): GetBackupStreamInfo. Error desription: The parameter is incorrect. 14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) from GetBackupStreamSize(): uc_CreateFile. Error desription: The parameter is incorrect. 14-09-2009 21:07:16 ANS9999E ntrc.cpp(768): Received Win32 RC 87 (0x00000057) from fioScanDirEntry(): GetBackupStreamInfo. Error desription: The parameter is incorrect. 14-09-2009 21:15:44 ANS1512E Scheduled event 'BACKUP_2100' failed. Return code = 12. We have this on servers who have a raw volume as a mountpoint on the partition. I've tried exluding it, but did'nt work. Tried the latest 5.5.2.x client didn't work... tried to set off VSS for the partition on wich it resides didn't work this is our dsm.opt file * 01NODE Section *_______________________________________ NODENAME *********** * 02COMM Section *_______________________________________ SCHEDMODE PROMPTED MANAGEDSERVICES WEBCLIENT SCHEDULE * 03TCP Section *_______________________________________ TCPSERVERADDRESS *********** TCPPORT ******* * 05AUTH Section *_______________________________________ PASSWORDACCESS GENERATE REVOKEREMOTEACCESS ACCESS * 06LOG Section *_______________________________________ SCHEDLOGNAME c:\progra~1\tivoli\tsm\baclient\dsmsched.log SCHEDLOGRETENTION 14 ERRORLOGNAME c:\progra~1\tivoli\tsm\baclient\dsmerror.log ERRORLOGRETENTION 14 * 08FORMAT Section *_______________________________________ DATEFORMAT 2 * 12SNAP Section *_______________________________________ SNAPSHOTPROVIDERFS VSS SNAPSHOTPROVIDERIMAGE VSS * 14TUNE Section *_______________________________________ RESOURCEUTILIZATION 5 * INCLUDE/EXCLUDE Section *_______________________________________ DOMAIN C: DOMAIN D: DOMAIN O: DOMAIN P: DOMAIN SYSTEMSTATE DOMAIN W: EXCLUDE.DIR "O:\Mountpoint_CMDDEV_75290" EXCLUDE.DIR "O:\Mountpoint_CMDDEV_75293" +---------------------------------------------------------------------- |This was sent by kingk...@zonnet.nl via Backup Central. |Forward SPAM to ab...@backupcentral.com. +---------------------------------------------------------------------- IMPORTANT: E-mail sent through the Internet is not secure. Legg Mason therefore recommends that you do not send any confidential or sensitive information to us via electronic mail, including social security numbers, account numbers, or personal identification numbers. Delivery, and or timely delivery of Internet mail is not guaranteed. Legg Mason therefore recommends that you do not send time sensitive or action-oriented messages to us via electronic mail. This message is intended for the addressee only and may contain privileged or confidential information. Unless you are the intended recipient, you may not use, copy or disclose to anyone any information contained in this message. If you have received this message in error, please notify the author by replying to this message and then kindly delete the message. Thank you.
