Hey Bill, The reason you can't query exchange is because the Microsoft Exchange Information Store service is not running. That service needs to be started for TDP for Exchange to run; start that service and everything will be smooooooooth.
BERTAUT TCHUISE Storage Support Administrator Legg Mason Technology Services *410-580-7032 btchu...@leggmason.com -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Bill Boyer Sent: Monday, July 13, 2009 9:28 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] TDP Exchange error. Unable to recognize Exchange server Windows 2008 64-bit Exchange 2007 TSM client 5.5.2.0 TDP Exchange 5.5.1.0 Never seen this one before. I am able to install and customize the TDP agent and run commands like QUERY TSM, QUERY TDP, but when I try QUERY EXCHANGE all I get is: C:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc query exchange IBM Tivoli Storage Manager for Mail: Data Protection for Microsoft Exchange Server Version 5, Release 5, Level 1.0 (C) Copyright IBM Corporation 1998, 2008. All rights reserved. ACN5057I The C:\Program Files\Tivoli\TSM\TDPExchange\tdpexc.log log file has bee n pruned successfully. ======================================================================== = Unable to obtain the Microsoft Exchange version running on your system. Microsoft Exchange 2003 is being assumed. Unexpected results may occur. ======================================================================== = Querying Exchange Server to gather storage group information, please wait... ACN5241E The Microsoft Exchange Information Store is currently not running. Bill Boyer "He who laughs last probably made a back-up." Murphy's law of computing IMPORTANT: E-mail sent through the Internet is not secure. Legg Mason therefore recommends that you do not send any confidential or sensitive information to us via electronic mail, including social security numbers, account numbers, or personal identification numbers. Delivery, and or timely delivery of Internet mail is not guaranteed. Legg Mason therefore recommends that you do not send time sensitive or action-oriented messages to us via electronic mail. This message is intended for the addressee only and may contain privileged or confidential information. Unless you are the intended recipient, you may not use, copy or disclose to anyone any information contained in this message. If you have received this message in error, please notify the author by replying to this message and then kindly delete the message. Thank you.