Good Morning Joe, We have been running into the same issue. We did not know about turning off and on the IP Port.
We have been resetting the library to fix the problem. Luckily it does not happen all the time. IBM did tell us that they thought that things would improve if we upgraded to the latest level of the firmware on the 3584. Of course upgrading opened a new can of worms. In the past, if you forget anyone who has a library with DLT8000 support, there was only one track of firmware levels. Now there appears to be at least two, the 8160 and 7379 levels. Our CE is telling us that the 8160 is for 3592 tape drive only libraries and the 7379 is for libraries with lto tape drives. Of course the readme files on the IBM download site do not say this. They have the readme title of ALMS only for the 8160 level of code. No where does it appear that they talk about 3592 only? This two tracking of the code does not bode well. Sigh len PS IBM did give us one workaround. If you have a newer D frame, it has it's own Ethernet interface. If this is connected with a different ip name and ip address then this interface can be use for most of the web interface functions when the primary interface is down. len -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Abbott, Joseph Sent: Thursday, October 23, 2008 8:48 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] 3584 web interface Hello Steve. We also have a 3584 and are having the same issue. We had to call IBM hardware out to fix ours the last time this occurred. From what I understand there is no way to remotely address this issue and that the IP port needs to be turned off and then turned on again. I wish I could give you more information but that's al I can remember. JoeA ________________________________ From: ADSM: Dist Stor Manager on behalf of Steven Harris Sent: Thu 10/23/2008 1:06 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] 3584 web interface Hi All I have a 3584 library that I was using the web interface to communicate with. The web interface has stopped responding although the library itslef continues to work. Is there a way to restart the web server from the front panel? Can it be done remotely? Thanks Steve. Steven Harris, TSM admin Sydney Australia The information transmitted in this electronic communication is intended only for the person or entity to whom it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this information in error, please contact the Compliance HelpLine at 800-856-1983 and properly dispose of this information.
