We are seeing new errors on various Windows 2003 servers, which we think are related to recent M$ patches (so, what else is new). The client confirms that updates were applied on the same day the first failures started.
The symptoms/error messages are: 08/15/2008 05:57:38 ANS1009W An error occurred processing the operating system include/exclude statements. The error was detected while processing: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup\DRM. RC = 13. 08/18/2008 02:04:34 ANS5250E An unexpected error was encountered. TSM function name : isVolumeSupported TSM function : IsVolumeSupported() returned 'VSS_E_UNEXPECTED_PROVIDER_ERROR' for volume 'c:\' TSM return code : 4353 TSM file : vssreq.cpp (5491) 08/18/2008 02:04:35 ANS5250E An unexpected error was encountered. TSM function name : vssCheckVolumeSupport TSM function : isVolumeSupported() returned unexpected error for volume '\\den3print\c$' TSM return code : 4353 TSM file : vssback.cpp (3075) 08/18/2008 02:04:35 ANS5258E An error occurred initializing a VSS request. For more information, see the TSM client error log. Going back in the log for 2+ weeks does not show any of these errors. This client is a 5.5.0.2 and I suggested upgrading to 5.5.1.1 as a minimum. I haven't been able to find anything definitive when searching IBM.COM. Any thoughts?
