Andy - Thanks, I looked in the Event Viewer log for VSS and it showed
the following error for 10/30/07.
Volume Shadow Copy Service error: Error calling a routine on the Shadow
Copy Provider
{b5946137 - 7b9f - 4925 -af80-51abd60b20d5}
Routine details
EndprepareSnapshots[{3d86e222-9ac6-44c8-9430-5250f66cf955}) [hr =
0x8000ffff]
Where do I find the NT log?
Andy Huebner wrote:
When we have VSS issues we first look in the NT log for the error. Most
of the time that will lead us to a MS solution. What errors are in the
NT log?
Andy Huebner
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Timothy Hughes
Sent: Tuesday, October 30, 2007 12:59 PM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] ANS5250E, ANS1999E and ANS1950E errors in Windows 2003
clients dsmerror.log
Hello All,
We are receiving the following error message in a dsmerror.log on a
Windows 2003 client.
I know it's a Microsoft Volume Shadow copy issue I just need help on
possible solutions
Or areas to investigate. Is this error familiar to anyone? I did a
search on this an found
a hit from 10/24/06 (which I found interesting because these errors
started showing up in
our clients dsmerror.log around 10/24/07) Anyway there were no replies
to that post
possibly due to it not being a TSM issue?
10/28/2007 00:19:37 ANS5250E An unexpected error was encountered.
TSM function name : VssRequestor::QueryStatus
TSM function : pAsync->QueryStatus() for caller 'CreateSnapshotSet()'
returned VSS_E_UNEXPECTED_PROVIDER_ERROR
TSM return code : -1
TSM file : vssreq.cpp (8270)
10/28/2007 00:19:40 ANS1999E Incremental processing of '\\snc355\c$'
stopped.
10/28/2007 00:19:40 ANS1950E Backup using Microsoft volume shadow copy
failed.
10/28/2007 00:19:40 ANS1512E Scheduled event 'MIDNIGHT' failed. Return
code = 12.
10/28/2007 23:53:46 ANS5250E An unexpected error was encountered.
TSM function name : VssRequestor::QueryStatus
TSM function : pAsync->QueryStatus() for caller 'CreateSnapshotSet()'
returned VSS_E_UNEXPECTED_PROVIDER_ERROR
TSM return code : -1
TSM file : vssreq.cpp (8270)
10/28/2007 23:53:50 ANS1999E Incremental processing of '\\snc355\c$'
stopped.
10/28/2007 23:53:50 ANS1950E Backup using Microsoft volume shadow copy
failed.
10/28/2007 23:53:50 ANS1512E Scheduled event 'MIDNIGHT' failed. Return
code = 12.
Thanks for any help or suggestions in advance!
TSM 5.3.3.2
AIX 5.3
Windows 2003 R2 Standard x64 Edition
TSM Client 5.3.4x 64 bit
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