Andy I only usually get involved with the client installations if something doesn't work. Our procedures say stop *all* TSM client processes, but we run with the Scheduler managed by the Client Acceptor, so if people are expecting only the CAD to be running they may not have been diligent about stopping the Scheduler as well if we are in the six hour window before the schedule begins.
On the other hand, I would expect that if an instruction is received telling them that a reboot is required to finish the installation, they would be unlikely to ignore it. However, the procedure says not to reboot unless an indication is received that it is required. Are .TXT files treated in the same was as .DLL and .EXE files by the installation? I know they don't have any versioning information embedded in them like the binaries do. It may be coincidence, but both the users who had the problem this week had gone from 5.2.0.8 to 5.3.2.2. Regards Neil Schofield Yorkshire Water Services Ltd. Find out how to protect your home from frost this winter at www.yorkshirewater.com YORKSHIRE WATER - WINNER OF THE UTILITY OF THE YEAR AWARD 2004 AND 2005 The information in this e-mail is confidential and may also be legally privileged. The contents are intended for recipient only and are subject to the legal notice available at http://www.keldagroup.com/email.htm Yorkshire Water Services Limited Registered Office Western House Halifax Road Bradford BD6 2SZ Registered in England and Wales No 2366682
