I guess so; do you think SP1 for Windows cause the problem?
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Sandeep Jain Sent: Tuesday, January 17, 2006 4:16 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Server Stop Working Hi, Have u applied this service pack (sp1) recently...? With Best Regards, Sandeep Jain ********************** Legal Disclaimer ***************************************** "This email may contain confidential and privileged material for the sole use of the intended recipient. Any unauthorized review, use or distribution by others is strictly prohibited. If you have received the message in error, please advise the sender by reply email and delete the message. Thank you." ************************************************************************ ************* -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Ridvan Aktas Sent: Tuesday, January 17, 2006 12:43 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] TSM Server Stop Working Hello TSM Users, My TSM server recently stops working and my guess is hardware issue because I am getting SCSI error messages. It is possible that it can be software issue as well but not sure. Your help greatly appreciated. LTO Library: IBM 4560SLX 2 Drives Server: IBM 345 xSeries OS: Windows Server 2003 SP1 Ram: 1.5 GB Processor: Intel Xeon 2.8GHz Error Message: ANR8840E Unable to open device lb6.0.0.4 with error 592532. Device Manager: In device manager everything seems to be OK. - Medium Changer o IBM Tivoli Storage Manager for Medium Changers, OK - Tape Drivers o IBM ULTRIUM-TD2 SCSI Sequential Device, OK o IBM ULTRIUM-TD2 SCSI Sequential Device, OK - SCSI and RAID controllers o Adaptec SCSI Card 29320LP - Ultra320 SCSI, OK o LSI Logic 1020/1030 Ultra320 SCSI Adapter, OK o LSI Logic 1020/1030 Ultra320 SCSI Adapter, OK Disk Space: Plenty free disk space Example: I use IBM TapeTool program to inquire SCSI; *** TAPETOOL MENU *** --------------------------------------------------------------- | | | 1. Update Firmware on the 4560-SLX library and drives. | | 2. Install Library and Tape tools diagnostic | | 3. Run xTalk diagnostic on SDLT drive | | 4. Install LTO drive Diagnostics | | 5. SCSI Inquiry | | 6. Serial Number of tape backup unit | | 7. Exit | | | --------------------------------------------------------------- Enter choice : [1,2,3,4,5,6,7,] : 5 tapedrv -- IBM Tape Device Firmware Utility - v1.08.22 Copyright (c) 2000-2004 IBM Corporation Device Address: Port_Number.Bus_Number/SCSI_Device_ID.Logical_Unit_Number Tape Device Device Update Unit Address Device Inquiry Version Version Device Firmware State ---- ------- ------------------------ ------- ------- --------------------- 0 4.0/1.0 IBM ULTRIUM-TD2 4770 4770 Up to date 1 4.0/2.0 IBM ULTRIUM-TD2 4770 4770 Up to date 2 4.0/6.0 IBM 4560SLX 0425 0429 Out of date -- Above tape drive inaccessible -- TAPEDRV8276 error: Tape device inaccessible: "\\.\lb6.0.0.4": SCSI Input/Output: Operating system error 87: The parameter is incorrect. - Press any key to continue . . . Thanks, Ridvan Aktas IT Manager - US Datamonitor Inc. 212-652-2646 This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient or the person responsible for delivering to the intended recipient, please be advised that it has been sent in error and therefore any use is strictly prohibited. If you are not the intended recipient, or if you are concerned about the content of this email, please notify our IT helpdesk on +44 20 7675 7000. This email has been scanned for any virus infection at the sending end. IT Division - DCM Limited This Message has been scanned by blackspider. If you believe it is spam forward it to [EMAIL PROTECTED] who will consider your request.