Hi *SM-ers! We keep on struggling with making snapshot work on a Windows 2003 node (TSM 5.3.2.0 client). The SNAPSHOTCACHESIZE is already set to 50. The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free space. If the error codes are equal to the TSM API return codes, then that doesn't help much either: 114 means Unknown System Error and 663 I cannot even find... Does anybody know how to find the cause of these errors? I already applied the Microsoft VSS patch KB891957, to no avail... Thanks in advance! Kindest regards, Eric van Loon KLM Royal Dutch Airlines 11/15/2005 00:01:10 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-82000483 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group '\WMI' Id:0-82000485 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-82000487 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group '\IIS' Id:0-82000486 11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate insufficient space: 11/15/2005 00:01:20 Cache volume directory = c:\tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\ 11/15/2005 00:01:20 Snap volume = c: 11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate insufficient space: 11/15/2005 00:11:45 Cache volume directory = e:\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\ 11/15/2005 00:11:45 Snap volume = e: 11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate insufficient space: 11/15/2005 00:35:02 Cache volume directory = e:\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\ 11/15/2005 00:35:02 Snap volume = e: 11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed 11/15/2005 00:36:02 ANS1327W The snapshot operation for 'D:' failed with error code: 114. 11/15/2005 00:36:02 ANS4034E Error processing '\\kl1011xh\d$': unknown system error 11/15/2005 00:36:04 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\d$'. The operation will continue without snapshot support. 11/15/2005 00:38:51 ANS1327W The snapshot operation for 'E:' failed with error code: 663. 11/15/2005 00:39:01 ANS1400W The snapshot cache location is not valid. 11/15/2005 00:39:01 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\e$'. The operation will continue without snapshot support. 11/15/2005 01:07:19 ANS1327W The snapshot operation for 'E:' failed with error code: 114. 11/15/2005 01:07:19 ANS1228E Sending of object '\\kl1011xh\e$' failed 11/15/2005 01:07:19 ANS4034E Error processing '\\kl1011xh\e$': unknown system error 11/15/2005 01:07:20 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\e$'. The operation will continue without snapshot support. 11/15/2005 02:48:22 ANS1228E Sending of object '\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_1.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_2.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Install Base\INSTALL' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Install Base\winzip\winzip81.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Install Base\winzip\wzcline.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Install Base\winzip' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Install Base' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\Copy of PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ebtImport.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ebtImport_old.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\hostMonitor.inc.asp' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\import.asp' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ImportAvailability.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ImportLive.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\backup\PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\backup' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:50:03 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for ==> Attempt #1 11/15/2005 02:50:15 ANS1802E Incremental backup of '\\kl1011xh\e$' finished with 18 failure 11/15/2005 02:50:34 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for ==> Attempt #2 11/15/2005 02:53:15 ANS1327W The snapshot operation for 'C:' failed with error code: 114. 11/15/2005 02:53:15 ANS1228E Sending of object '\\kl1011xh\c$' failed 11/15/2005 02:53:15 ANS4034E Error processing '\\kl1011xh\c$': unknown system error 11/15/2005 02:53:15 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\c$'. The operation will continue without snapshot support. 11/15/2005 02:58:35 ANS1327W The snapshot operation for 'C:' failed with error code: 663. 11/15/2005 02:58:36 ANS1400W The snapshot cache location is not valid. 11/15/2005 02:58:36 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\c$'. The operation will continue without snapshot support. 11/15/2005 03:00:49 cuPing: Out of sequence verb: verb: 13 11/15/2005 03:00:49 sessOpen: Session state transition error, sessState: sSignedOn. 11/15/2005 03:00:49 sessOpen: Transitioning: sSignedOn state ===> sTRANSERR state 11/15/2005 03:02:42 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:02:42 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:03:12 Handle VSS attempt: #1 11/15/2005 03:04:20 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:04:20 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:05:22 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:05:22 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:05:52 Handle VSS attempt: #2 11/15/2005 03:06:53 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:06:53 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:07:55 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:07:55 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:08:25 Handle VSS attempt: #3 11/15/2005 03:09:26 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:09:26 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:10:28 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:10:28 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:10:30 ANS1950E Backup using Microsoft volume shadow copy failed.
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