Bill I recently suffered from a blue screen on backup and posted the fix a few days earlier. However, it was with a W2K3 server. I have asked around and people seem to remember that it also happened on W2K servers. The culprit was Symantec AV s/w. The essence of the posting follows. It may not be the solution to your problem but here goes. I also remember a problem where we had to exclude the TDP executables/directory from AV scan.
We have recently been testing the backup of W2K3 machines with a new version of Symnatec AV software. (Ver10) The W2K3 machines blue screen with a stop error (0x0000008e), while the backup is in the System State. Obviously this was concerning to the W2K3 server team and the finger was pointed at TSM. However, NTBackup caused the same problem, so a search around the Symantec website found the following article. http://service1.symantec.com/SUPPORT/ent-security.nsf/4c7874c886a9bb0c88 256fc700654267/82e7b4cad5b796328825702f00586f26?OpenDocument&prod=Symant ec%20AntiVirus%20Corporate%20Edition&ver=10.0&src=ent&pcode=sav_ce&dtype =corp&svy=&prev=&miniver=sav_ce_10 Carrying out the Symantec recommendation has solved the problem. Leigh -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of William Boyer Sent: 25 August 2005 01:55 To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] Anyone seen TDP Domino blue screen a Windows2000 server?? I was at a client site today doing a TSM implementation and we installed the TSM 5.3.0.8 client followed by the 5.3 TDP Domino agent. Running the domdsmc I was able to changeadsmpwd, query adsm, query domino and actually do some selective backups. I then went into the DSMC client and ran a QUERY SESSION. I then installed the CAD, RCA and scheduler services. What was strange on that was that the dsmcutil installed the services but failed to validate the password. Looking int he dsmerror.log file I saw some error messages about Mutex something-or-other. The services were working as I ran a client action on the node. When I tried to do a backup using the TDP DOmino GUI, I selected a couple files and clicked backup. The dialog came up, but never started. I never got a session with the TSM server and the Stop button wouldn't function. I then went into the web gui, clicked backup and after replying to the password prompt, the box blue screened with a kmode_kernal_mode_exception. These people were not happy. Blaming TSM. In over 7-years working with the product I have never seen the client take down a server like that. Anyone actually seen something like this?? Bill Boyer "Growing old is mandatory, growing up is optional" - ??
