The plugin for Tivoli is located here http://www-1.ibm.com/support/docview.wss?rs=203&context=SW000&uid=swg240 09958&loc=en_US&cs=utf-8&lang=en
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Warren, Matthew (Retail) Sent: Wednesday, July 13, 2005 10:59 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: Announcing IBM Support Assistant for TSM I don't seemto be getting more than 7/8kb sec and the download keeps timing out. Anyone else seeing this, (IE, can I blame IBM ;-) -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Robin Sharpe Sent: Wednesday, July 13, 2005 3:49 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: Announcing IBM Support Assistant for TSM Darrius, I installed the assistant, and downloaded the TSM plugin, extracted the files to the plugins subdirectory according to the instructions, but TSM is not showing up anywhere within the assistant. I only see the Websphere plugin. Can you clarify the plugin install procedure? Thanks Robin Sharpe Berlex Labs |---------+---------------------------> | | Darrius Plantz | | | <[EMAIL PROTECTED]| | | AHOO.COM> | | | Sent by: "ADSM: | | | Dist Stor | | | Manager" | | | <[EMAIL PROTECTED]| | | T.EDU> | | | | | | | | | 07/12/2005 10:27| | | AM | | | Please respond | | | to "ADSM: Dist | | | Stor Manager" | | | | |---------+---------------------------> >----------------------------------------------------------------------- --------------------------------------------| | | | | |To: ADSM-L@VM.MARIST.EDU | |cc: | |Subject: | | Announcing IBM Support Assistant for TSM | >----------------------------------------------------------------------- --------------------------------------------| The TSM development staff has just finished the initial implementation of a tool that will assist Tivoli Storage Manager admins with their support issues. It is called IBM Support Assistant ( ISA) and is available via the download section at the TSM Support page: http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorag eManager.html ISA is a cross-product extensible client application that increases your capacity for self-help by making it easier to access support resources. ISA allows you to add plug-ins for the IBM products you use, creating a customized support experience for your configuration. The Tivoli Storage Manager Server product plug-in enhances the Search, Education, Support Links and Service component of IBM Support Assistant. As more plugins become available for TSM we will announce them here. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ___________________________ Disclaimer Notice __________________________ This message and any attachments are confidential and should only be read by those to whom they are addressed. If you are not the intended recipient, please contact us, delete the message from your computer and destroy any copies. Any distribution or copying without our prior permission is prohibited. Internet communications are not always secure and therefore Powergen Retail Limited does not accept legal responsibility for this message. The recipient is responsible for verifying its authenticity before acting on the contents. Any views or opinions presented are solely those of the author and do not necessarily represent those of Powergen Retail Limited. Powergen Retail Ltd is authorised and regulated by the Financial Services Authority for the sale and service of general insurance products. Registered addresses: Powergen Retail Limited, Westwood Way, Westwood Business Park, Coventry, CV4 8LG. Registered in England and Wales No: 3407430 Telephone +44 (0) 2476 42 4000 Fax +44 (0) 2476 42 5432
