Thanks. That appears to be it exactly.
Can one revert from 5.2.3.4 to 5.2.3.3 without restoring the tsm db?
David
>>> [EMAIL PROTECTED] 11/16/2004 11:13:33 PM >>>
Likely suspect: IC43445:
ABSTRACT:
TSM SERVER ABENDS WITH ANR7837S INTERNAL ERROR LOCKCYCLE02
DETECTED
ERROR DESCRIPTION:
The TSM Server can crash with a LOCKCYCLE02 assertion
failure. The assertion failure occurs as a result of a
lock request being aborted which would occur
from the resource monitor. The crash will only occur if
more than 1 resource was waiting on a particular
lock and 2 of those resources have been aborted due
to resourcetimeout.
Customer/L2 Diagnostics:
The traceback for this problem will be the following:
pkAbort
pkLogicAbort
CheckLockCycles
TmFindDeadlock
TmDeadlockDetector
StartThread
The dsmserv.err will report the following error messages:
ANR7838S Server operation terminated.
ANR7837S Internal error LOCKCYCLE02 detected.
In the activity log just prior to the crash, you will
most likely see at least 2 occurrances of the following
message:
ANR0538I A resource waiter has been aborted.
Platforms affected: All 5.2.3.4 ITSM Servers
Initial Impact: High
Additional Keywords: Assert resource wait admres deadlock
locking lockholder core dump logicabort
MSGANR7837S
LOCAL FIX:
1) Back-level the TSM Server to 5.2.3.3 or prior
2) Increasing the resourcetimeout may or may not provide
relief depending on how long the resources have to wait.
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> wrote on 11/16/2004
20:56:45:
> My tsm server 5.2.3.4 crashed tonight. In the dsmserv.err log I find
> "ANR7837S Internal error LOCKCYCLE02 detected." Any ideas. I can't
get
> into the IBM/Tivoli ESR site tonight so I'll report via that route
> tomorrow. A web search of the support site only found v4 hits. So
> meanwhile if anyone has suggestions . . .
>
> I'm running TSM 5.2.3.4 64 bit mode on AIX 5.1 ML7 with a 3494
library
> with 3590E drives.
>
> David
