We have a Windows NT client running 5.1.7.0 client code that cannot perform scheduled backups. As far as I can tell, the underlying problem is that all attempts to write the encrypted password to the registry have failed. Attempts to create or update the scheduler service generate messages about errors storing the password. When the service is started it stops almost immediately, reporting error 1067. A manually triggered backup prompts for a password and writes the following to the client error log:
WritePswdToRegistry(): RegCreatePathEx(): Win32 RC=2 along with a number of similar messages about problems reading the password. The system administrator for the client has tried all of the following: Removing and reinstalling the service Verifying permissions on files and registry keys Using different administrator IDs Using different TSM passwords Removing the client software, removing all registry keys that appeared to be related to TSM, and reinstalling the software None of these have resolved the problem. Does anyone know of a fix for this problem? Failing that, does anyone know what registry key the password is stored in? Knowing that would enable us to undertake a more focused search for problems with registry permissions.
