Appreciated Arnaud & Richard. Hoa Nguyen.
PAC Brion Arnaud <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 10/29/2004 04:40 AM Please respond to "ADSM: Dist Stor Manager" To [EMAIL PROTECTED] cc Subject Re: Failed incremental backup for NT 2003. Hoa, You'll find an article on Microsoft support web site (http://support.microsoft.com), which may solve your problem : do a search for "833167" and you'll be directed to an article about "Time-out errors occur in Volume Shadow Copy service writers, and shadow copies are lost during backup and during times when there are high levels of input/output". There is an associated patch you should ask them and apply on your client. We did it and it solved the problem ! Cheers. Arnaud ************************************************************************ ****** Panalpina Management Ltd., Basle, Switzerland, CIT Department Viadukstrasse 42, P.O. Box 4002 Basel/CH Phone: +41 (61) 226 11 11, FAX: +41 (61) 226 17 01 Direct: +41 (61) 226 19 78 e-mail: [EMAIL PROTECTED] ************************************************************************ ****** -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Hoa V Nguyen Sent: Thursday, 28 October, 2004 18:29 To: [EMAIL PROTECTED] Subject: Failed incremental backup for NT 2003. Hi gurus, Our NT guys have issues to backup NT 2003 with following errors messages: 10/24/2004 18:44:24 CreateSnapshotSet(): AddToSnapshotSet() returns hr=VSS_E_UNEXPECTED_PROVIDER_ERROR 10/24/2004 18:44:26 ANS1950E Backup via Microsoft Volume Shadow Copy failed. See error log for more detail. I would appreciated you folks shed some light please. We have opened a PMR 60173,370 with IBM regarding the windows 2003 TSM client errors,but didn't hear any good news yet. Client version: 5.2.3 TSM 5.2.2.3 Thank you. Hoa.
