I had a SQLServer box that was getting this error at times and I opened a PMR. here's the response. The client implemented the registry setting described in the Q304101 article and the box hasn't failed since.
APAR IC38129 describes the ANS9999E ntrc.cpp failure, but this problem was fixed in the 5.2.2.0 client version. So the only other resolution for this issue is described as follows from some information I found in another PMR: Error code 1450: ERROR_NO_SYSTEM_RESOURCES - Insufficient system resources exist to complete the requested service The problem you're seeing here (Win32 RC 1450) is a common error that we have seen during backups of big filesystems, or particularly large files. Windows has a certain amount of memory pool space that it can allocate to programs, and TSM is using the memory available from that pool such that there is no more memory left to allocate. TSM cannot continue the backup of this file since no memory is left, so the operation has to stop. The limitation here is in Windows, and is not a TSM problem (although TSM is the program using the memory). The functions being called by TSM are perfectly normal and valid, and there is nothing TSM can do at this point due to this MS limitation. The following docs from the Microsoft Knowledge Base Articles describe this error code. Q304101 - Backup Fails with Event ID 1450 Q247904 - How To Configure the Paged Address Pool and System Page Table Entry Memory Areas Q142719 - Windows Reports Out Of Resources Error When Memory Is Available Q236964 - Delayed Return of Paged Pool Causes Error 1450 "Insufficient Resources" Q192409 - Open Files Can Cause Kernel to Report INSUFFICIENT_RESOURCES There are some suggestions in document 304101 that involve changing registry settings. http://support.microsoft.com/default.aspx?scid=kb;en-us;Q142719 -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Behalf Of Neil Bowen Sent: Thursday, May 13, 2004 8:11 AM To: [EMAIL PROTECTED] Subject: ANS1028S Internal program error. Hi all, We are running TSM Server 5.2 on Solaris with Windows 2000 client currently at 5.2.2 running within a 2-node cluster for the offending client. I recently cut what was a backup of a single 200GB file into 4 x 50+ GB files of the same data and now my backup is failing with the above error. The error log also lists ANS9999E ntrc.cpp(879): Received Win32 RC 1450 (0x000005aa) from FileRead() and I've tracked down RC1450 to a lack of resources. Anyone seen this? I'm working on it at the moment and I seem to be getting a steady increase in paged kernel memory that I can't explain - but maybe someone out in DSM-land has already walked the same path. Any help appreciated. Neil Neil Bowen Ofcom Server Team LogicaCMG UK Ltd Riverside House 2A Southwark Bridge Road London SE1 9HA Phone: 020 7981 3249 **************************************************************************** ******* Ofcom is the regulator for the UK communications industry, with responsibilities across television, radio, telecommunications and wireless communications services. Ofcom exists to further the interests of citizen-consumers as the communications industries enter the digital age. Ofcom has taken over the responsibilities and assumed the powers of the five former regulators it has replaced - the Broadcasting Standards Commission, the Independent Television Commission, Oftel, the Radio Authority and the Radiocommunications Agency. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. This footer also confirms that this email message has been scanned for the presence of computer viruses. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of Ofcom. **************************************************************************** *******
