I checking the TSM Concepts book, there is a link to a zipped/tarred file that contains a bunch of worksheets:
ftp://www.redbooks.ibm.com/redbooks/SG245416 Also, IIRC, the Implementation/Planning Guide book also has some appendixes with sample forms to ask questions of clients. "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> wrote on 03/10/2004 11:27:07 AM: > > We are a pretty small company with ITSM on our MVS mainframe. > Recently we've had a huge increase in servers from all departments > in the company. Up until now the server administrators would just > call me or email to create a client node for them a day or two ahead > of time. Schedule details and such get worked out later after I > keep bugging them for requirements. Their preference is; "Keep > Everything Forever"! With this system in place I cannot plan for > future resources and I also need to get the users thinking about what they > really need to have backed up verses not thinking about it at all. > I am going to put into place a Client Node request form with backup > requirements that will have to be filled out first. I have tried to > find a good sample form or template for this backup request but have > been unable to do so. Can anyone lead me into the right direction > to find such a sample document? Looking back in this list just led > to old manual's and links that no longer exist. We've never done > chargebacks and probably never will, so I won't be using it for thatpurpose. > > Thanks in advance, > Shannon Bach > > > Madison Gas & Electric Co. > Operations Analyst - Data Center Services > e-mail [EMAIL PROTECTED]
