Hi, maybe not exactly what you need, but mybe it helps. I did following: top-ten nodes Listing available for everybody This creates som social pressure on high-end users, and gives a good communication basis when hardware upgrades of TSM server are necessary ($$ influence even without chargeback). My backup request form is merely a juice of TSM Manual - of its description of backup management class parameters, simplified for non-TSM specialists and translated into german. It tells in the nutshell: " I (user) want to be able to restore any file in the state of last night. I understand that leaving a file opene during the night will prohibit this ability. If I delete a file, I want to be able to restore its last version even NNN days later. If I edit a file, I want to be able to restore up to NNN last version for at least NNN days after last edit. etc. etc. I understand I can have special long-time backup requests fulfilled by the IT departement, e.g. to freeze a project in an important state. The offer is to have archives good for 1,3,5 or 7 years. I understand am supposed to support a description and path for archive and to keep track of (description and path) for purposes of later restore requirements." best regards Juraj
-----Ursprüngliche Nachricht----- Von: Shannon Bach [mailto:[EMAIL PROTECTED] Gesendet: Mittwoch, 10. März 2004 17:27 An: [EMAIL PROTECTED] Betreff: Client backup request form We are a pretty small company with ITSM on our MVS mainframe. Recently we've had a huge increase in servers from all departments in the company. Up until now the server administrators would just call me or email to create a client node for them a day or two ahead of time. Schedule details and such get worked out later after I keep bugging them for requirements. Their preference is; "Keep Everything Forever"! With this system in place I cannot plan for future resources and I also need to get the users thinking about what they really need to have backed up verses not thinking about it at all. I am going to put into place a Client Node request form with backup requirements that will have to be filled out first. I have tried to find a good sample form or template for this backup request but have been unable to do so. Can anyone lead me into the right direction to find such a sample document? Looking back in this list just led to old manual's and links that no longer exist. We've never done chargebacks and probably never will, so I won't be using it for that purpose. Thanks in advance, Shannon Bach Madison Gas & Electric Co. Operations Analyst - Data Center Services e-mail [EMAIL PROTECTED]