Reporting back in case anyone else runs into this problem: If you are installing a new LTO1 drive in an existing 3583 library (prior to about 10/2003), it's a customer install and you should just be able to throw it in, right? Wrong!
The newer 3583 libraries have a "multipath" capability that lets them be partitioned. Newly acquired LTO drives (even used/reconditioned ones) are being shipped with microcode that supports the multipath capability. They will NOT work in an existing 3583 library that has not been upgraded to a new microcode level. Symptoms: 1) Applies to you if your library microcode is 2.x.x. 2) If you plug in one of the new drives, the 3583 "sees" there is a 3rd drive, but you cannot set the SCSI id of the drive, it always goes back to 0. What you do: First upgrade the 3583 microcode; when you go to the download site, you will see there are now TWO flavors of microcode for the 3583: 3.x.x for single-path 3583's, and 5.x.x.x for multipath 3583's. Install the new, single-path microcode 3.x.x in the 3583. Then upgrade the microcode in your existing LTO1 drives. NOW you can install the new LTO1 drive. This was news to me. Have seen it recently on 3583's with or without SDG. Maybe will save somebody else some grief. -----Original Message----- From: Terry McColgan To: [EMAIL PROTECTED] Sent: 1/21/2004 3:47 PM Subject: Re: New drive in TSM 3583 library - set SCSI ID (NOT) To the best of my knowledge the scsi id is set by the slot position. When we boot our TSM server (win2k) with 2 2940 adapters I see the following sign on: The first adapter shows the Library as scsid 6 and the first (bottom) drive as scsid 0. The second adapter shows the second drive (which is in element 257) as scsid 1 and the third drive (element 258) as scsid 2. Hope this helps. Terry McColgan Help Desk Support Specialist Ext. 270 Ontario College of Teachers 121 Bloor Street East, Floor 6 Toronto, Ontario M4W 3M5 [EMAIL PROTECTED] -----Original Message----- From: Prather, Wanda [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 20, 2004 5:27 PM To: [EMAIL PROTECTED] Subject: New drive in TSM 3583 library - set SCSI ID (NOT) Trying to add a third LTO1 drive to a 3583 library attached to Windows TSM server. 3583 is about 9 months old, does not have the "multipath" feature. The library "sees" there is another drive, but won't let me set the SCSI id. The LED panel LOOKS like it takes the SCSI iD of 02, but when you display it again, it always goes back to 0. Anybody seen this before? Is this a microcode thing? Thanks for any help.