Yes! This happens to me too! I sent a mail to [EMAIL PROTECTED] and received an immediate answer:
Hi Karsten, Thanks for the feedback. A handfull of people are seeing this bug but so far I have not been able to reproduce it. I have not seen the -1 return code yet but the few other folks who see this are all getting the -4 return code and only when the report or monitor runs as a service although it works interactively as you've described. The only work around at this point is to deselect the checkbox for the custom summary section of your report and/or monitor. I'm working on resolving the problem and will let you know when it's resolved. It would help if you could send me the TraceReportSvc.txt LogReportSvc.txt files from the c:\program files\tivoli\tsm\console_reporting (or wherever it's installed). Information in your trace and log files may provide a clue especially for the -1 return code. Thanks! Mike Collins Tivoli Storage Product Architecture ----- Mit freundlichen Grüssen / with regards Karsten Hüttmann ---------------------------------------------------------- Karsten Hüttmann c.a.r.u.s. Information Technology AG Total Storage Solution Center Bornbarch 9, 22848 Norderstedt, Germany E-Mail: [EMAIL PROTECTED] Firma: +49.40.51435.3231 Mobil: +49.171.7634388 Fax: +49.40.51435.1111 http://www.storage.ibm.com/tssc/germany/carus.html "Gill, Geoffrey L." <[EMAIL PROTECTED]> Gesendet von: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 18.08.2003 16:47 Bitte antworten an "ADSM: Dist Stor Manager" An: [EMAIL PROTECTED] Kopie: Thema: TSM Operational Monitor Been playing with this on a desktop and I get this message on all the reporting tools if run on the scheduled time. I can right click and select "refresh using current time" or "refresh using scheduled time" and it will run. Anyone currently playing around with it seen this? ERROR -- Custom Summary ----------------------- ERROR - Failed to load custom summary template file default_mon.xml. RC: -4 TSM Operational Reporting - Version 5, Release x, Level x.-7 Geoff Gill TSM Administrator NT Systems Support Engineer SAIC E-Mail: [EMAIL PROTECTED] Phone: (858) 826-4062 Pager: (877) 905-7154
