Anyone ever seen or have a solution for this? Problem: TSM server is "blue screening" every couple of hours after a drive replacement and firmware, software drivers updated for library and all drives.
We are currently at IBM 3584 library with 6 drives, Library firmware v. 3300, drive firmware v. 36U3, drive software driver (ibmtape.sys) v. 5.0.5.4, library software driver (ibmchgr.sys) v. 5.0.5.4, Adsmscsi.sys 4.2.2.4, OS Windows 2000 v. 5.0(Build 2195: Service Pack 3), Storage Management Server for Windows - Version 5, Release 1, Level 6.3 Microsoft Knowledge Base Article - 287582 SYMPTOMS After you install Tivoli Storage Manager software on a computer that is running Windows 2000 Server, you may receive the following blue screen error message when you restart the computer: STOP: 0x000000B8 (0x00000000,0x00000000,0x00000000,0x00000000) ATTEMPTED_SWITCH_FROM_DPC CAUSE This issue can be caused by the Adsmscsi.sys driver in Storage Manager. If you analyze the dumpfile, you see that the Tivoli Storage Manager driver is calling KeDelayExecutionThread inside of a deferred procedure call (DPC). RESOLUTION (gotta love this?) To work around this issue, start the computer in Safe mode, which prevents the driver from loading, and then disable the following Tivoli services: * TSM Scheduler * TSM Server1 * ADSM Server After you stop these services, restart the computer. To resolve this issue, visit the following Tivoli Web site to obtain an updated Windows 2000-compatible version of Storage Manager software: <http://www.tivoli.com> Any help is appreciated. Thanks, Mark Bertrand
