Andrew: Thank you for the response, I have tried this as well as the other cache option settings and I always get the same results. Here is the error I get
07/17/2003 10:33:45 ANS1376E Unable to perform operation using a point-in-time copy of the filesystem. The backup/archive operation will continue without snapshot support. 07/17/2003 10:34:03 ANS1327E The snapshot operation for '\\andp-3253\d\Outlook\*' failed. Error code: 668. 07/17/2003 10:34:03 ANS1375E The snapshot operation failed. 07/17/2003 10:35:21 ANS1376E Unable to perform operation using a point-in-time copy of the filesystem. The backup/archive operation will continue without snapshot support. 07/17/2003 10:37:01 ANS1327E The snapshot operation for '\\member_server_2\gcook\outlook\test\Outlook.pst' failed. Error code: 668. 07/17/2003 10:37:02 ANS1375E The snapshot operation failed. Any Idea's, I dont see these error messages in the latest online documents for the 5.2.0 client either. Thank You John Stephens STORServer, Inc ******************************************************************** OFS support has nothing to do with specific file types, .pst or otherwise. Try increasing the SNAPSHOTFSIDLEWAIT setting. For example: snapshotfsidlewait 10 Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. John Stephens <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 07/17/2003 05:51 Please respond to jws To: [EMAIL PROTECTED] cc: Subject: Open File Support on 5.2.0 Request help I am using the latest win2k client version 5.2.0.1 and trying to get open file support to work. I have included it in the install and used the setup wizard to help configure it. After the 2 reboots, I attempt to backup a Outlook PST file that the user has open. I continue to get errors from the GUI interface and the client command line. I have included the following lines in the dsm.opt file Include.FS c: fileleveltype=dynamic Include.FS D: fileleveltype=snapshot snapshotcachelocation=c:\ Does anyone have any ideas on why this would not work, or does this support not include PST files. Thank You John Stephens STORServer, Inc