> -----Original Message----- > From: Salak Juraj [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, January 22, 2003 9:29 AM > To: [EMAIL PROTECTED] > Subject: Re: Where is "ASK Tivoli" now? > Hi Gerhard, > Tivoli pages will go down in some time.
All, Thought I would pass this on as an FYI to thread. I got this email a few days ago. Geoff, January 17, 2002 - The countdown continues. Tivoli.com will be turned off in 14 days Dear Valued Support Customer, Over the past year, Tivoli support has migrated all content from the Tivoli.com support Web site to the IBM Online Software Support site on IBM.com (http://www.ibm.com/software/support/). The migration of support content is now complete. The sunset date for all of www.Tivoli.com is now set at 02/01/2003. See the marketing communications update on this event at http://www.tivoli.com/migration/ for more details. This sunset date for Tivoli.com has been extended to allow more time for users to successfully register on IBM.com for support. Tivoli.com support and marketing, will be replaced with web browser re-directs on February 1, 2003 As part of this migration, all current support customers are required to re-register on the new site. If you have not already re-registered, you will need to complete this process. If you have been migrated to a Passport Advantage agreement, please use the customer number assigned to your PA contract. If you have not been migrated to a PA agreement, then use your Tivoli ID and Password only when completing the maintenance agreement section of the registration. Customers will experience many benefits from the support migration, including access to: * A single IBM Web site for support information on all Software Group products * A personalization feature 'Mysupport' that allows you to customize the information you receive when logged-on to IBM.com. * 'Mysupport' now provides weekly email notifications, by product of all alerts posted. In response to some of the improvements requested in the last 30 days, we are making the following changes: * Publications are now available in a left navigation bar, called Library. This web page, has a toggle link that allows you to group the list of manuals in two different ways. One is 'Product Marketing View', which is alphabetized and the other is 'Product Index View', which provides grouping by Marketing category. We hope this meets your needs in providing an easier method of locating your interests. * The downloads documents are being improved to support HTTP downloads. This work is not complete, but we are planning to have this available on February 1st. You will continue to have FTP downloads as well. Some key differences exist between the sites on how to access and view content, and the site navigation. To help answer the common questions we receive, a new area Web Site FAQ, has been created in the left navigation bar and can be found at the URL http://www-3.ibm.com/software/sysmgmt/products/support/Support_Site_FAQ.html Thank you for your continued use of Tivoli products. We look forward to continuing to serve your support needs in our new online home. Geoff Gill TSM Administrator NT Systems Support Engineer SAIC E-Mail: [EMAIL PROTECTED] Phone: (858) 826-4062 Pager: (877) 905-7154
