keepalive between server and storage agent

[Kunio Miyazawa]

Hello,

We have a firewall between TSM server and StorageAgent.
This firewall disconnects an idle connection after one hour.
This becomes a cause of problem when StorageAgent gets MediaW.
If MediaW is over 1H, StorageAgent does not mount a volume any more.
Waiting a volume forever even drives are free.
Does anyone know how to prevent this?

Server version 4.2.2.8, StorageAgent is same.
AIX4.3.3 ML08

Thanks in advance.


K. Miyazawa
SRA Europe B.V.