>The web site is a huge improvement over the old site in many ways... The changes in the Tivoli web site may have improved some things, but in many ways things are far worse for anyone trying to use that site. In the past (about a year and a half ago) it used to be relatively easy to find things, and to position to them. Now it's almost impossible to readily find things on the web site - as has been the subject of MANY postings. The TSM manuals are a case in point... In the past we used to be able to go to a page and, boom, there were all the manuals, ready to view: just pick one and you're there. Now you have to plow through the absurd "Tivoli Information Center", position to the "S" region, then try to locate anything TSM amongst other Tivoli clutter, and then you have to go from place to place to look at Messages, then Server docs, then separately to Clients. This is patently absurd, and points to everything that's wrong with Tivoli thinking. They really seem to believe that this chaos is beneficial to customers!? We're back to the old IBM attitude of defining what customers need rather than discerning needs, listening, and providing actually useful solutions.
I despair for the * Storage Manager product as long as it is under the generic amalgam called Tivoli. Richard Sims, BU
