Hello Peter,
I kinda had the same problem. I had an error with a tape and it made
the drive go off line. But my tape was ejected and then marked as
unavailable. I issued the update drive command and update vol command to
make them on-line. I still had an error on the physical drive. I called
hardware support. They came out and ran diagnostics on the suspect drive.
It passed the read/write test. He then opened the 3584 front door. Held the
reset button until the LCD started to flash. I had to take TSM off line
first though.
Hope this helps,
John
(Embedded image moved to file: pic06334.pcx)
Peter Ford
<PFord@STENTOR To: [EMAIL PROTECTED]
.COM> cc:
Sent by: Subject: Unmounting volumes...
"ADSM: Dist
Stor Manager"
<[EMAIL PROTECTED]
IST.EDU>
01/02/2003
01:17 PM
Please respond
to "ADSM: Dist
Stor Manager"
I have two tapes that are mounted and "In Use" according to the q mount
command. Both volumes were mounted by a reclamation process and both
volumes encountered I/O errors while reclaiming their data. Once the I/O
error happened, the drives were made Unavailable by TSM and the reclamation
process moved on to the next tape. This left the tape with the error in
the drive and still "In Use". The reclamation process is no longer
running, but these tapes not going Idle.
My question is, how to I dismount these tapes (from within TSM) and set
these drives back online? We are running TSM 4.2.2.13, on Windows 2K, with
an IBM 3584 tape library. The web interface for the 3584 tape library is
currently not accessible (due to another issue).
Thanks in advance.
Peter
Peter Ford
System Engineer
Stentor, Inc.
5000 Marina Blvd,
Brisbane, CA 94005-1811
Main Phone: 650-228-5555
Direct Line: 650-228-5409
Fax: 650 228-5566
http://www.stentor.com
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