Let's start from the beginning. How this came to your attention?
Especially for "all models".
You missed at least one - "IBM Announcement Letter No. ZG02-0381 dated June 11, 2002"
(I track EMEA Letters, you ought to easily find U.S one). There you can
find the following:
"Overview
To address your need for software upgrades and product support, the IBM
3466 Network Storage Manager Models C20 and C30 should now be converted to
the Model C00. This model conversion will enhance flexibility in the 3466
library configuration, and will enable you to meet your future
requirements. "
It came out just this year and even one year warrany cannot pass from
11.07.2002 to 15.04.2003. So my guess is that your information is not
correct.
I recall something for NSM that its support will split into HW (RS6k)
support and SW (TSM) support but have not seen anything official. And your
concerns for SW jail ought to have no ground - I am not sure but in the
back of my mind there was info about moving your NSM/3466 ADSM or TSM
licenses to ordinary RS/6000 (sorry, no details).
Zlatko Krastev
IT Consultant
"Talafous, John G." <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
16.12.2002 22:00
Please respond to "ADSM: Dist Stor Manager"
To: [EMAIL PROTECTED]
cc:
Subject: 3466 End-of-Life
Hey *SM'ers! It comes to my attention that 3466's (all models) not only
have been withdrawn from marketing but will be withdrawn from support
April
15, 2003. Have I missed an announcement? Could someone please point me to
it? How many of you will be impacted by support being withdrawn for
3466's?
Does anyone have a clue as to what I will have on the floor on April 16,
2003? For example, will I be legal? I expect I am expected to migrate to
'native' TSM. Again, did I miss an announcement? But, what happens if I
take
no action before April 15? Granted, without support I can't get help with
a
problem, but will the software police come and throw me in software jail?
8-)
Our 3466-C00 was purchased in May of 2000. It will not be 3 years old when
support is withdrawn. And, an option then was to purchase 3 years of
maintenance up front! If I were to purchase a major appliance for my home
and find that it is not supported less than 3 years later I wouldn't even
consider another one. What does ITSM expect from us?
Your thoughts are appreciated,
John G. Talafous IS Technical Principal
The Timken Company Global Software Support
P.O. Box 6927 Data Management
1835 Dueber Ave. S.W. Phone: (330)-471-3390
Canton, Ohio USA 44706-0927 Fax : (330)-471-4034
[EMAIL PROTECTED] http://www.timken.com
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