We have a similar setup, but out San Data gateway is a separate unit. If I encounter these kind of errors I always reset the SDG. Fixes the problem mostly.
Jeroen -----Original Message----- From: Joshua Bassi [mailto:[EMAIL PROTECTED]] Sent: Monday, October 07, 2002 10:47 PM To: [EMAIL PROTECTED] Subject: Re: 3583 FC Problem Thanks, but the device names haven't changed from what I have seen through device manager. -- Joshua S. Bassi IBM Certified - AIX 4/5L, SAN, Shark Tivoli Certified Consultant - ADSM/TSM eServer Systems Expert -pSeries HACMP AIX, HACMP, Storage, TSM Consultant Cell (831) 595-3962 [EMAIL PROTECTED] -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]] On Behalf Of Bill Boyer Sent: Monday, October 07, 2002 1:33 PM To: [EMAIL PROTECTED] Subject: Re: 3583 FC Problem Make sure that the MTx.x.x.x and LBx.x.x.x device names are the same. We've seen with the SAN stuff and Winderz that these device names change. Just had to fix a client with this problem. Bill Boyer DSS, Inc. -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Joshua Bassi Sent: Monday, October 07, 2002 3:19 PM To: [EMAIL PROTECTED] Subject: 3583 FC Problem All, I have a new install of TSM 5.1 on a Windows platform. After the initial installation by one of my colleagues, backups were working fine. After a week though, communication to the tape library/drives failed. Now we are not even able to checkin or checkout tapes from the library. All operations to the library fail now. The one thing that I am not that familiar with is the built-in SAN Data Gateway. I am using the IBM Ultrium device driver for the drives but the 3583 library is controlled by the TSM device driver. In device manager there are yellow exclamations over both the library (which is normal) and the "IBM Gateway Module SCSI Array Device." I downloaded and installed the SAN Data Gateway driver but that didn't seem to help. xSeries 342 W2K SP2 server TSM 5.1.1.0 server & device driver 3583 w/ 2 LVD drives attached via a built-in SAN Data Gateway Ultrium device driver 5.0.1.11 FAStT700 FC attached disk pool IBM 2109-F16 FC Switch Here are my library/drive definitions: QUERY LIBRARY F=D Library Name Library ACS Private Scratch External RSM Media Shared LanFree ObeyMountRetention Primary Library Manager WWN Serial Number Type Id Category Category Manager Type (administrator) ------------ ---------- --- -------- -------- -------------- ---------- ------ ------- ------------------ ------------------ LB1.1.0.4 SCSI No QUERY DEVCLASS F=D Device Device Storage Device Format Est/Max Mount Mount Mount Label Prefix Drive Library Directory Server Name Retry Retry Twosided Shared Class Access Pool Type Capacity Limit Wait Retention Letter Period Interval (administrator) Name Strategy Count (MB) (min) (min) ime --------- ---------- ------- --------- ------ -------- ------ ----- --------- ------------ ------ ------------ ------ LTOCLASS Sequential 2 LTO ULTRI- 204,800. 2 60 2 ADSM LB1.1.0.4 QUERY DRIVE F=D Library Name Drive Name Device Type On-Line Element Drive State Allocated to WWN Serial Number Last Update by Last Update Cleaning Frequency ------------ ------------ ----------- ------------------- ------- ---------------- ------------ -------------- -------------- --- LB1.1.0.4 MT1.2.0.4 LTO Unavailable Since 256 LOADED LB1.1.0.4 MT1.8.0.4 LTO Yes 257 EMPTY QUERY PATH F=D Source Name Source Type Destination Destination Library Node Name Device External LUN Initiator Directory On-Line Name Type Manager (administrator) ----------- ----------- ----------- ----------- ----------- ----------- ----------- ----------- ----------- ----------- ----------- ------- --------------- ---------- TSM-SERVER SERVER LB1.1.0.4 LIBRARY lb1.1.0.4 0 Yes TSM-SERVER SERVER MT1.2.0.4 DRIVE LB1.1.0.4 mt1.2.0.4 0 Yes TSM-SERVER SERVER MT1.8.0.4 DRIVE LB1.1.0.4 mt1.8.0.4 0 Yes ACTIVITY LOG 10/07/2002 11:53:32 ANR8304E Time out error on drive MT1.2.0.4 (mt1.2.0.4) in library LB1.1.0.4. 10/07/2002 11:53:32 ANR8912E Unable to verify the label of volume from slot-element 4097 in drive MT1.2.0.4 (mt1.2.0.4) in library LB1.1.0.4. 10/07/2002 11:53:32 ANR8302E I/O error on drive MT1.2.0.4 (mt1.2.0.4) (OP=OFFL, Error Number=21, CC=0, KEY=02, ASC=3A, ASCQ=00, SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00.10- .13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0- 0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.- 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00- .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0- 0.00.00.00.00, Description=An undetermined error has occurred). Refer to Appendix D in the 'Messages' manual for recommended action. 10/07/2002 11:53:33 ANR9999D mmsscsi.c(9740): ThreadId<20> Could not move volume NOT KNOWN from slot 256 to slot 4097. 10/07/2002 11:53:33 ANR9999D mmsscsi.c(9752): ThreadId<20> Volume may still be in the drive MT1.2.0.4 (mt1.2.0.4). 10/07/2002 11:53:33 ANR8446I Manual intervention required for library LB1.1.0.4. 10/07/2002 11:53:33 ANR8832E CHECKIN LIBVOLUME for volumes in search mode in library LB1.1.0.4 failed. -- Joshua S. Bassi IBM Certified - AIX 4/5L, SAN, Shark Tivoli Certified Consultant - ADSM/TSM eServer Systems Expert -pSeries HACMP AIX, HACMP, Storage, TSM Consultant Cell (831) 595-3962 [EMAIL PROTECTED]
