You won't be able to call support unless you have extended maintenance... TDP for MS Exchange went out of service 3-31-2002.
I got a quote for it : $99,500 for 3 years. (3 year retention on our mail systems due to legal issues.) After some complaining, I pointed out that TDP for Exchange 1.1 backups and TDP for Exchange 2.2 are not compatible. And that it specifies that in the installation documentation. The price then went down to $66,000.00. That comes to $1833.00 a month. Still unacceptable. -----Original Message----- From: Del Hoobler [mailto:[EMAIL PROTECTED]] Sent: Friday, August 02, 2002 4:28 PM To: [EMAIL PROTECTED] Subject: Re: MS Exchange backup fails > ACN4226E -- Exchange Error: Unable to perform an incremental backup because > a required Microsoft Exchange database log file could not be found. Yahya, The Exchange Server issues this message when it wants you to run a FULL backup. I would try rebooting your machine. Then, run a TDP for Exchange FULL backup. After that, run a TDP for Exchange INCREMENTAL backup. At that point, let your scheduled automation take over. If it still fails, please call support. Thanks, Del ---------------------------------------------------- Del Hoobler IBM Corporation [EMAIL PROTECTED] - Never cut what can be untied. - Commit yourself to constant improvement.
