Christian Astuni wrote: >Hi ... I have a client with TSM Client 4.2 Level 1.20 under NT 4 sp6a. And >when I want to perform an archive backup of drive C:\ the backup crash with >Dr. Watson error as this dsmcsvc.exe Exception: access violation >(0xc0000005), Address: 0x0047b3b2 and in the dsmsched.log and dsierror.log >there are empty without errors. >But when run a incremental backup i dont have problems. > >Can anyone help me ??? >Thanks very much. > >Can anyone help me ??? >Thanks very much. >Regards > >Christian Astuni > > Christian,
This sounds like a combination of problems. First check to see what permissions you have when the archive is running, i.e. are you running as local system account or some lower authority who is not allowed to look at certain files, thereby kicking off the Dr. Watson. This could be a problem of how you installed your scheduler (dsmcsvc.exe), my guess is you installed it not using the local system account or your Dr. Watson setting a bit over zealous. The reason your incremental works (even if being run with the same authority as for the archive) is because you probably have exclude statements that keep you from accessing the inappropriate files, meaning the ones that Dr. Watson chokes on. Remember archive only uses the include statements for binding to the management class and it ignores excludes. The reason for lack of TSM related messages is because this is not a TSM related problem. Dr. Watson sees an access violation so it kills the process right then and there. Which does not allow TSM to do any reporting on the problem. Now I have a question for you. Why are you archiving your entire c: drive? With more information we (meaning this list) could probably give you an alternative methodology. -- Regards, Mark D. Rodriguez President MDR Consulting, Inc. =============================================================================== MDR Consulting The very best in Technical Training and Consulting. IBM Advanced Business Partner SAIR Linux and GNU Authorized Center for Education IBM Certified Advanced Technical Expert, CATE AIX Support and Performance Tuning, RS6000 SP, TSM/ADSM and Linux Red Hat Certified Engineer, RHCE ===============================================================================
