Sias, I do not how it is for you but in our region IBM support is very responsive. In last two months I had three PMRs submitted and the answers were prompt (two had same day response and third was submitted during the night so got answer next morning). One PMR was actually a bug and on the third (working) day we had an APAR open. Where are you and where is the support you have problems with?
Zlatko Krastev IT Consultant Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] cc: Subject: TSM Tech support not responding as quickly! I was wondering why TSM tech support was taking a long time to respond. Someone gave the following URL: http://www.ibmemployee.com/ Sias __________________________________________________ Do You Yahoo!? Yahoo! - Official partner of 2002 FIFA World Cup http://fifaworldcup.yahoo.com
