Look at the actlog at the time operation is attempted and see what error message is 
and tell us.  If it is something like:

ANR8779E Unable to open drive /dev/rmt4, error number=46

then most likely tape is broken.  Manually inspect tape - open access
door on tape and see if tape is damaged there.

I've had many cases of broken 3570 tapes, this is the error you get
attempting to mount a broken tape.  I've  seen a couple of times where
this error means something else, but most of the time - broke!

David Longo

>>> [EMAIL PROTECTED] 04/22/02 11:36AM >>>
ITSM'ers:

Enviro:
AIX 4.3.3.04 H70
TSM 4.2.1.10 server
MP Magstar 3570-C12 library

I have 1 tape that won't mount in the 3570 via ITSM.

There is still data on it and I can't figure out how to get the data off
the tape if it won't mount.

I don't have the SENSE data error message, though.

So, how do I get data off this volume if it won't mount in ITSM?



Ken Sedlacek
AIX/TSM/UNIX Administrator
[EMAIL PROTECTED] 

IBM Certified Specialist: RS/6000 AIX v4.3 Support
IBM Certified Specialist: RS/6000 SP & PSSP 3
Tivoli Certified Consultant - Tivoli Storage Manager v4.1



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