Look at the actlog at the time operation is attempted and see what error message is and tell us. If it is something like:
ANR8779E Unable to open drive /dev/rmt4, error number=46 then most likely tape is broken. Manually inspect tape - open access door on tape and see if tape is damaged there. I've had many cases of broken 3570 tapes, this is the error you get attempting to mount a broken tape. I've seen a couple of times where this error means something else, but most of the time - broke! David Longo >>> [EMAIL PROTECTED] 04/22/02 11:36AM >>> ITSM'ers: Enviro: AIX 4.3.3.04 H70 TSM 4.2.1.10 server MP Magstar 3570-C12 library I have 1 tape that won't mount in the 3570 via ITSM. There is still data on it and I can't figure out how to get the data off the tape if it won't mount. I don't have the SENSE data error message, though. So, how do I get data off this volume if it won't mount in ITSM? Ken Sedlacek AIX/TSM/UNIX Administrator [EMAIL PROTECTED] IBM Certified Specialist: RS/6000 AIX v4.3 Support IBM Certified Specialist: RS/6000 SP & PSSP 3 Tivoli Certified Consultant - Tivoli Storage Manager v4.1 "MMS <health-first.org>" made the following annotations on 04/22/02 12:11:53 ------------------------------------------------------------------------------ This message is for the named person's use only. It may contain confidential, proprietary, or legally privileged information. No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it, and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Health First reserves the right to monitor all e-mail communications through its networks. Any views or opinions expressed in this message are solely those of the individual sender, except (1) where the message states such views or opinions are on behalf of a particular entity; and (2) the sender is authorized by the entity to give such views or opinions. ==============================================================================