Hi! Here's the web site you need to access to register for an ID to get into the support site.
You can get to almost everything from the home page: www.tivoli.com/storage Brenda Collins Storage Administrator ING - Americas Infrastructure Services (612) 342-3839 (Phone) "Rysstad - Tor Arne" <tor-arne.rysstad@SKATTE To: [EMAIL PROTECTED] ETATEN.NO> cc: Sent by: "ADSM: Dist Subject: Re: TSM Client Agent randomly Stor Manager" stopping on Windows 2000 SP2 <[EMAIL PROTECTED]> 04/03/2002 04:12 AM Please respond to "ADSM: Dist Stor Manager" Hi Eric and the rest of the list ! Thank you very much for the hint! (And for the patience..) DSMERROR.log contains loads of this: 04/03/2002 11:16:59 ConsoleEventHandler(): Caught Ctrl-C console event . 04/03/2002 11:16:59 ConsoleEventHandler(): Cleaning up and terminating Process ... I guess it goes without saying that I am not pressing Ctrl+C.. honest.. Is this a known error? Also this one is occur frequently: 04/03/2002 10:56:54 Unable to open Acknowledgement Mailslot '\\. \mailslot\client'. What does that mean? 04/01/2002 16:59:14 ConsoleEventHandler(): Caught Logoff console event . 04/01/2002 16:59:14 ConsoleEventHandler(): Process Detached. TSM is running as a service, not as an application.. Or is my server playing an April 1. prank on me?? Wow, an IBM server with a sense of humor.. :-) In the DSMSCHED.LOG file (OUCH.. scroll-cramp, scroll-cramp!!!)... I found this: 03/18/2002 23:59:54 ANS1075E *** Program memory exhausted *** This occured approx. 1,5 hours after the backup started. The server the client is running on is working about as hard as Britany Spears' parents.. Looks like a general failure message to me.. Or? Once again, thank you very, very much for any help or hints! I guess that most of you fine people understand that I have no idea of what I am doing.. Perhaps somebody could send me some URLs to TSM related websites. I guess that might be better... BTW.. www.tivoli.com/support < http://www.tivoli.com/support> requires an code that I do not have... Regards from Oslo, Norway, Tor Rysstad -----Original Message----- From: Loon, E.J. van - SPLXM [ mailto:[EMAIL PROTECTED] < mailto:[EMAIL PROTECTED]> ] Sent: Wednesday, April 03, 2002 10:59 AM To: [EMAIL PROTECTED] Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2 Hi Tor! Are there any messages related to the stop in the dsmsched.log or the dsmerror.log? Kindest regards, Eric van Loon KLM Royal Dutch Airlines -----Original Message----- From: Rysstad - Tor Arne [ mailto:[EMAIL PROTECTED] < mailto:[EMAIL PROTECTED]> ] Sent: Wednesday, April 03, 2002 09:51 To: [EMAIL PROTECTED] Subject: TSM Client Agent randomly stopping on Windows 2000 SP2 Hello everybody! First of all, I am sorry if this topic has been discussed before.. I am new to this group... I am running a Windows 2000 SP2 server, with IE6 and all the patches/updates I have found.. Backup is taken to an ADSM server via TSM Backup Client Version 4, Release 1, Level 3.0. Trouble is; every 10 minutes or so the TSM client agent service stops.. just like that.. I have made a "net start.. " script that runs every 10 minute, but that's no good.. :-) Any reason for this happening known to man? Or to IBM? .... Patches? Updates? Changes? Magic? Thank you very much in advance for any help, hints etc! Regards from Oslo, Norway Tor Arne Rysstad PS. Does this group have a FAQ or an archive? ------------------------------------------------- Tor Arne Rysstad [EMAIL PROTECTED] NT - drift; SKARP, MVA3 ********************************************************************** For information, services and offers, please visit our web site: http://www.klm.com <http://www.klm.com> . This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. **********************************************************************